Teller

About the role

Headquartered in Chicago, Byline Bank, a subsidiary of Byline Bancorp, Inc. (NYSE:BY), is a full-service commercial bank serving small- and medium-sized businesses, financial sponsors and consumers. Byline Bank has approximately $9.9 billion in assets and operates over 40 branch locations throughout the Chicago and Milwaukee metropolitan areas. Byline Bank offers a broad range of commercial and community banking products and services, including small-ticket equipment leasing and U.S. Small Business Administration loans. Byline Bank is a member of FDIC and an Equal Housing Lender. At Byline Bank, we take pride in being an award-winning workplace. Some of our recent recognitions include: U.S. News & World Report’s Best Companies to Work for in the Midwest 2024-2025, 2025-2026 and Best Companies to Work for in Finance and Insurance & Overall 2025-2026. Newsweek’s America’s Greatest Midsize Workplaces for Women 2026 Best Companies Group’s Best Remote and Hybrid Workplaces in America 2026 Chicago Sun Times Chicago’s Best Workplaces 2024, 2025 Best Companies Group and Illinois SHRM (Society for Human Resource Management) Best Workplaces in Illinois 2024, 2025, 2026. By joining our team, you will become part of an organization that values growth, collaboration, and innovation. We strive to create an environment where employees feel supported and are empowered to excel in their roles. If you're looking for a career with a company that puts people first and makes a difference in the communities we serve, Byline Bank is the place for you.

At Byline Bank, we're looking for hardworking, client-focused individuals to join our dynamic team. As part of our organization, you'll have the opportunity to contribute to the success of our clients and make a real difference in the communities we serve. If you're passionate about delivering quality service and thrive in a supportive, growth-oriented environment, let's connect to discuss the Teller opportunity today! The Teller is responsible for interacting with customers and delivering a high level of customer service by processing customer transactions.

Responsibilities

• Adheres to service standards/expectations.
• Answers branch phone/electronic inquiries according to etiquette standards for the Bank.
• Provides service to all customers and prospective customers, following the Bank’s service standards and guidelines.
• Maintains positive interpersonal relationships with customers and employees.
• Meets or exceeds monthly sales production goals for products and services as assigned by manager.
• Demonstrates in-depth product and services knowledge.
• Identifies cross-selling opportunities by assessing customer needs and explaining product features and benefits.
• Identifies and refers business regularly.
• Organizes and balances cash drawer daily and adheres to the cash limit policy and usage procedures.
• Follows proper policy regarding the processing of transactions: deposits, withdrawals, check cashing, savings bonds, tax payments, traveler’s checks, cash advances, etc.
• Maintain