Teller

Location: 904 Bugg Ln., San Marcos, TX 78666

Schedule: Monday – Friday 8:00 am – 5:45 pm; rotating Saturdays 8:45 am – 12:15 pm

Starting Pay: $41,600 per year (Non‑exempt, FLSA status)

Responsibilities

• Provide accurate, courteous, and prompt service to members in person and by phone.
• Assist members with account inquiries, balances, and general information.
• Process deposits, withdrawals, payments, cash advances, and other account transactions.
• Issue teller checks, cashier checks, and other member‑requested items.
• Balance cash drawer daily and maintain transaction accuracy.
• Open new accounts for existing members, ensuring full disclosure of products and fees.
• Close accounts following proper procedures and verification.
• Monitor for potential check and identity scams to protect members and the credit union.
• Support branch management and assist with coin‑counter transactions.
• Complete assigned training sessions and stay current on policies and procedures.
• Maintain professionalism, confidentiality, and compliance with all credit union policies.
• Provide support at nearby branch locations when business needs require it.

Requirements

• High school diploma or equivalent.
• 6+ months of experience in customer service, cash handling, or banking.
• Strong attention to detail and accuracy in financial transactions.
• Excellent verbal and written communication skills.
• Ability to work effectively in a team‑oriented, fast‑paced environment.
• Basic proficiency with computers and office software; experience with financial systems a plus.
• Professional demeanor and a commitment to providing exceptional member service.
• Willingness to learn and adapt to new systems, procedures, and member needs.
• Flexibility to work at nearby branches as needed.
• Good credit standing (verified prior to interview).
• Successful background check and drug screening upon offer.
• Completion of a required assessment.

Preferred Experience

• Prior experience at a credit union or other financial institution.
• Experience with Symitar, Episys, or similar financial systems.

Benefits

• Medical, dental, vision, disability, and life insurance; optional coverage for critical illness and legal support.
• Paid time off including federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones.
• Retirement plans: 401(k) with company match and a pension plan.
• Volunteer opportunities and credit‑union‑sponsored community events.
• A supportive, mission‑driven culture that values respect, empathy, service, integrity, and cooperation.