Teller
About the role
Join Associated Bank as a Teller, where you'll provide exceptional service and support to every customer interaction. In this front-line role, you'll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help our clients achieve their goals. Grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact.
Key Accountabilities
- Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
- Accurately and efficiently process customer transactions while following all policies and procedures.
- Identify customer needs and refer them to colleagues for additional financial solutions.
- Promote current offers, products, and services that benefit customers.
- Answer questions and resolve customer concerns with professionalism and care.
- Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
- Demonstrate and educate customers on digital and self-service banking tools.
- Collaborate with team members across multiple branches to ensure seamless service.
Required Education & Experience
- High school diploma or equivalent combination of education and experience
- Up to 2 years of demonstrated customer service experience
Preferred Experience
- Retail banking, cash handling, or financial services
Why You'll Love Working Here
At Associated Bank, you'll be part of a supportive, growth-focused team that values your contributions and invests in your development. We offer meaningful career paths, community engagement opportunities, and a culture built on respect and teamwork. Apply today to make an impact in your community and grow your career with us!
Benefits
- Retirement savings including both 401(k) and Pension plans
- Paid time off to volunteer in your community
- Opportunities to connect with others through our diversity-focused Colleague Resource Groups
- Competitive salaries with professional development and advancement opportunities
- Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more
- Personal banking, loan, investment and insurance benefits
Pay
$17.00 - $22.96 per hour