Teller

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections that have real content. We have content: Pay info: "Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience." Also later: "Grade 10 Pay Range: $15.80 - $19.70 per hour". So we have Pay section. Benefits: "Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits". So Benefits section. Schedule: "Availability is needed Monday through Friday 7:45 am to 6:05 pm and rotating Saturdays 8:30 am to 1:05 pm." So Schedule. Responsibilities: There's a big block under "SUMMARY:" and "ESSENTIAL DUTIES AND RESPONSIBILITIES include the following." Also "TEAM ACCOUNTABILITIES:" etc. So we can put Responsibilities. Requirements/Qualifications: There's "QUALIFICATION REQUIREMENTS:" and "EDUCATION and/or EXPERIENCE:" and "OTHER SKILLS AND ABILITIES:" plus "PHYSICAL DEMANDS:" and "WORK ENVIRONMENT:" maybe these could be under Requirements or Qualifications. The instruction says we can have sections like Requirements, Qualifications, Skills. We need to decide which to use. We have qualifications (education/experience), skills (other skills and abilities), maybe also physical demands and work environment could be under Requirements? But we should avoid thin sections. Perhaps combine into a "Requirements" section that includes education/experience, other skills and abilities, physical demands, work environment. Or separate Qualifications and Skills. The instruction: "Prefer a few substantive sections over many thin ones." So maybe we have sections: Responsibilities, Requirements (covering qualifications, skills, physical demands, work environment), Benefits, Pay, Schedule. Also maybe "About the role" could be the summary? But we already have summary under SUMMARY. Could treat that as About the role. However we have a SUMMARY section that describes role. Could map to About the role. But we already have Responsibilities covering duties. The summary is more about role overview. Could put under About the role. But we need to avoid duplication. The summary is similar to responsibilities but less detailed. Might be okay to include as About the role. We need to preserve all substantive information; not invent or summarize away detail. So we need to include all details from the posting, but we can group them. Let's extract details: - Location: "Position is located at 101 S Mill St Pryor, OK 74361." Could be included maybe in About the role or a separate meta but we shouldn't create heading for minor metadata; we can fold into a short

maybe under About the role. - Bilingual: "Bilingual In English And Spanish Is Preferred." Could be under Skills or Requirements. - Summary: Under SUMMARY: description. - Essential duties and responsibilities: list of bullet-like sentences. - Team accountabilities: list. - Qualification requirements: includes "To perform this job successfully..." plus "EDUCATION and/or EXPERIENCE:" etc. - Other skills and abilities: list. - Physical demands: description. - Work environment: description. - Pay: as above. - Benefits: as above. - Schedule: as above. We need to output HTML with

headings and

• for any list of duties/requirements/benefits, and

  for prose. We need to decide which items are lists. Many sentences are separate duties; we can make them

• under a
  . For responsibilities we have many sentences; we can list them. Similarly for team accountabilities. For other skills and abilities: list. For education/experience: maybe a
  with items. Physical demands and work environment: could be prose

  . Benefits: could be

  with link. Pay:

  . Schedule:

  . About the role: maybe

  with summary and location and bilingual. We must not repeat job title as heading. We must not include boilerplate like EEO etc. Not present. We must not include application instructions. Now craft HTML. Structure:

  About the role

  Under the supervision and guidance of the assigned manager the Teller accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. The incumbent identifies customer needs and refers them to product specialists. The Teller gains knowledge of other areas in the bank and by cross-training to provide an expected level of exceptional customer service. Position is located at 101 S Mill St Pryor, OK 74361. Bilingual in English and Spanish is preferred.

  Responsibilities

  • Contribute to achievement of branch sales goals by engaging customers in discovery conversations to determine their product needs and referring customers to the appropriate product specialists.
  • Deliver consistent exceptional customer service by displaying sincere, outgoing, and aggressive friendliness. Smiling, acknowledging every customer, introducing yourself, making eye contact, and thanking the customer are all examples.
  • Accurately accept and process customer teller transactions.
  • Adhere to bank policies and procedures, including customer identification program.
  • Cash checks and withdrawals up to authorized limits; request authorization for transactions above assigned limits.
  • Process branch and/or teller capture.
  • Prepare daily settlements of teller cash and proof transactions.
  • Using customer focused skills, explain policies and procedures to customers as applicable.
  • Balance cash drawer to transactions daily.
  • May open new accounts if successfully completed FSR training.
  • Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
  • Support and uphold the Arvest Mission Statement.
  • Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
  • Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
  • Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank's overall operation.
  • Promote professionalism at all times.

  Requirements

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

  Education and/or Experience

  • High school diploma or general education degree (GED) required.
  • Sales experience, cash handling, customer service, bank, or other financial service provider experience preferred.

  Other Skills and Abilities

  • Must be able to arrive at work on time, work on site and have regular work attendance
  • Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
  • Must be able to provide cordial customer service regardless of customer personality, presence or communication style
  • Must be able to perform several tasks at once
  • Must be able to work in a stressful atmosphere
  • Must be able to rotate job tasks
  • Must be able to occasionally work overtime
  • Must be able to greet others cordially
  • Must be able to coordinate multiple and changing priorities
  • Must be able to verbally communicate with all other associates
  • Must be able to operate telephone, scanner, copier and FAX machines
  • Must be able to move from department, division, or bank to department, division or bank to attend meetings
  • Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation

  Physical Demands

  While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch. The associate may occasionally be required to lift or move up to 52 pounds. Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.

  Work Environment

  The noise level in the work environment is usually moderate.

  But we used

  headings which is not allowed? The instruction only says use

  for section headings. It didn't forbid other headings, but to be safe we could avoid

  and instead incorporate those as

  or within the Requirements section. However we need to keep structure clear. Could use

  for Requirements and then use

  with bolded labels. But we have many sub-sections; maybe we can keep them as

  with . The instruction: "Use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but to be safe we can avoid other heading levels and just use

  with . However the instruction says "Use

  for section headings". It doesn't say we cannot use other headings for sub-sections, but better to stick to only

  headings and use

  and

  • for content. So we can have a single

    Requirements

    and inside we can have paragraphs and lists. We need to include all the content: education/experience, other skills and abilities, physical demands, work environment. We can format as

    Education and/or Experience: ...

    then a
    for the items. Similarly for other skills. Let's do that. Thus final HTML:

    About the role

    Under the supervision and guidance of the assigned manager the Teller accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. The incumbent identifies customer needs and refers them to product specialists. The Teller gains knowledge of other areas in the bank and by cross-training to provide an expected level of exceptional customer service. Position is located at 101 S Mill St Pryor, OK 74361. Bilingual in English and Spanish is preferred.

    Responsibilities

    • Contribute to achievement of branch sales goals by engaging customers in discovery conversations to determine their product needs and referring customers to the appropriate product specialists.
    • Deliver consistent exceptional customer service by displaying sincere, outgoing, and aggressive friendliness. Smiling, acknowledging every customer, introducing yourself, making eye contact, and thanking the customer are all examples.
    • Accurately accept and process customer teller transactions.
    • Adhere to bank policies and procedures, including customer identification program.
    • Cash checks and withdrawals up to authorized limits; request authorization for transactions above assigned limits.
    • Process branch and/or teller capture.
    • Prepare daily settlements of teller cash and proof transactions.
    • Using customer focused skills, explain policies and procedures to customers as applicable.