Jobs · Administrative · Oklahoma

Teller

Arvest Bank · Broken Arrow, OK · 1 mo ago
Administrative$15.8–$19.7/hrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections when posting has real specific content. We have content: Pay info: "Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience." Also later: "Grade 10 Pay Range: $15.80 - $19.70 per hour". So we have pay details. Benefits: "Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits". So benefits content. Schedule: "Availability is needed Monday through Friday 7:30 am to 6:30 pm and Saturday 8:30 am to 1:30 pm." So schedule. Responsibilities: The "SUMMARY" and "ESSENTIAL DUTIES AND RESPONSIBILITIES" etc. Also "Responsibilities:" heading appears later but we can combine. Qualifications: "QUALIFICATION REQUIREMENTS:" and "EDUCATION and/or EXPERIENCE:" and "OTHER SKILLS AND ABILITIES:" plus physical demands and work environment maybe part of qualifications? But we can treat as Requirements/Qualifications. We need to avoid boilerplate like EEO etc. Not present. We must not repeat job title as heading. Not include Job ID. We must use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all details. We need to decide sections: maybe About the role (summary), Responsibilities (duties), Requirements (qualifications/education/skills), Benefits, Pay, Schedule. We must not create sections with filler like "commensurate with experience". Not applicable. We need to extract duties list: many bullet-like sentences. We can turn each duty into

  • . The duties list includes many items separated by periods. We'll need to parse them. Let's extract duties from the text: "SUMMARY: Under the supervision and guidance of the assigned manager the Teller accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. The incumbent identifies customer needs and refers them to product specialists. The Teller gains knowledge of other areas in the bank and by cross-training to provide an expected level of exceptional customer service." Then "ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned." Then list: - Contribute to achievement of branch sales goals by engaging customers in discovery conversations to determine their product needs and referring customers to the appropriate product specialists. - Deliver consistent exceptional customer service by displaying sincere, outgoing, and aggressive friendliness. Smiling, acknowledging every customer, introducing yourself, making eye contact, and thanking the customer are all examples. - Accurately accept and process customer teller transactions. - Adhere to bank policies and procedures, including customer identification program. - Cash checks and withdrawals up to authorized limits; request authorization for transactions above assigned limits. - Process branch and/or teller capture. - Prepare daily settlements of teller cash and proof transactions. - Using customer focused skills, explain policies and procedures to customers as applicable. - Balance cash drawer to transactions daily. - May open new accounts if successfully completed FSR training. - Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity. - TEAM ACCOUNTABILITIES: Support and uphold the Arvest Mission Statement. - Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded. - Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service. - Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank's overall operation. - Promote professionalism at all times. We can treat each bullet as
  • . Some have multiple sentences; we can keep as one
  • with the sentences. Now qualifications/requirements: "QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions." Then "EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) required. Sales experience, cash handling, customer service, bank, or other financial service provider experience preferred." Then "OTHER SKILLS AND ABILITIES:" list many items: Must be able to arrive at work on time, work on site and have regular work attendance; Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style; Must be able to provide cordial customer service regardless of customer personality, presence or communication style; Must be able to perform several tasks at once; Must be able to work in a stressful atmosphere; Must be able to rotate job tasks; Must be able to occasionally work overtime; Must be able to greet others cordially; Must be able to coordinate multiple and changing priorities; Must be able to verbally communicate with all other associates; Must be able to operate telephone, scanner, copier and FAX machines; Must be able to move from department, division, or bank to department, division or bank to attend meetings; Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation. Then "PHYSICAL DEMANDS:" and "WORK ENVIRONMENT:" maybe part of qualifications but could be separate? The instruction says use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could combine Requirements and Qualifications into one section maybe "Requirements". But we have both "QUALIFICATION REQUIREMENTS" and "OTHER SKILLS AND ABILITIES". Could treat as "Requirements". We'll include education/experience, other skills, physical demands, work environment as part of Requirements (maybe as list). But we need to avoid making sections too thin; we can have one Requirements section with sublists? But we must use
    • for any list of duties/requirements/benefits. So we can have a
        for requirements. We need to preserve all substantive info, so include physical demands and work environment details as list items. Now Benefits: we have description and link. Pay: we have description and range. Schedule: we have availability. Now About the role: maybe the SUMMARY paragraph can serve as About the role. Thus sections:

        About the role

        ... summary ...

        Responsibilities

        • ... each duty ...

        Requirements

        • ... education/experience ...
        • ... other skills and abilities ... each as separate li? Could break each skill into li.
        • ... physical demands ...
        • ... work environment ...
        But we need to keep each item as separate li for clarity. However the instruction: "Use
        • for any list of duties/requirements/benefits". So we can make a list for each category. We'll produce:

          About the role

          Under the supervision and guidance of the assigned manager the Teller accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. The incumbent identifies customer needs and refers them to product specialists. The Teller gains knowledge of other areas in the bank and by cross-training to provide an expected level of exceptional customer service.

          Responsibilities

          • Contribute to achievement of branch sales goals by engaging customers in discovery conversations to determine their product needs and referring customers to the appropriate product specialists.
          • Deliver consistent exceptional customer service by displaying sincere, outgoing, and aggressive friendliness. Smiling, acknowledging every customer, introducing yourself, making eye contact, and thanking the customer are all examples.
          • Accurately accept and process customer teller transactions.
          • Adhere to bank policies and procedures, including customer identification program.
          • Cash checks and withdrawals up to authorized limits; request authorization for transactions above assigned limits.
          • Process branch and/or teller capture.
          • Prepare daily settlements of teller cash and proof transactions.
          • Using customer focused skills, explain policies and procedures to customers as applicable.
          • Balance cash drawer to transactions daily.
          • May open new accounts if successfully completed FSR training.
          • Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
          • Support and uphold the Arvest Mission Statement.
          • Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
          • Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
          • Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank's overall operation.
          • Promote professionalism at all times.

          Requirements

          • High school diploma or general education degree (GED) required. Sales experience, cash handling, customer service, bank, or other financial service provider experience preferred.
          • Must be able to arrive at work on time, work on site and have regular work attendance.
          • Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style.
          • Must be able to provide cordial customer service regardless of customer personality, presence or communication style.
          • Must be able to perform several tasks at once.
          • Must be able to work in a stressful atmosphere.
          • Must be able to rotate job tasks.
          • Must be able to occasionally work overtime.
          • Must be able to greet others cordially.
          • Must be able to coordinate multiple and changing priorities.
          • Must be able to verbally communicate with all other associates.
          • Must be able to operate telephone, scanner, copier and FAX machines.
          • Must be able to move from department, division, or bank to department, division or bank to attend meetings.
          • Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation.
          • Physical demands: regularly required to stand, walk, sit, and to talk and hear; occasionally reach with hands and arms; stoop, kneel, or crouch; occasionally lift or move up to 52 pounds; specific vision abilities required include close, distance and color vision and the ability to adjust focus.
          • Work environment: noise level usually moderate.

          Benefits

          Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits.

          Pay

          Pay is

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