Telephonic Nurse Case Manager

About the role

Paradigm is seeking a full-time, benefitted Telephonic Case Manager with a compact RN license and additional CA RN license to provide remote medical case management services to injured individuals, many of whom were industrially injured. This position assists consumers in their recovery to help them return to the highest level of function possible.

The Telephonic Case Manager (TCM) ensures medical services are coordinated and assessed frequently, vocational options are explored with the injured worker and their employers, and pre-injury or alternate employment is secured. The TCM works with all parties to the claim, including the injured person, claim examiner, employer, attorneys (plaintiff and defense), and medical providers.

Schedule: Monday - Friday, 30 hours per week.

Responsibilities

• Provide remote medical case management services to injured individuals.
• Coordinate and assess medical services frequently.
• Explore vocational options with injured workers and their employers.
• Secure pre-injury employment or alternate employment.
• Collaborate with all parties to the claim, including injured persons, claim examiners, employers, attorneys, and medical providers.

Qualifications

• Unencumbered compact RN license (required).
• Additional unencumbered CA RN license (preferred).
• CCM (Certified Case Manager) strongly preferred.
• Professional licenses or certifications must be current, unrestricted, and allow for practice within a U.S. state or territory.
• Adherence to standards of practice outlined by national certifying bodies or jurisdictionally accepted standards.

Benefits

• Health and wellness: PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).
• Financial incentives: Competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending, and employer-matched HSA contributions.
• Vacation: Paid time off, paid holidays, and one personal holiday.
• Volunteer Time: One paid day per calendar year for community engagement.
• Learning and development: 8-12 week new hire onboarding program through Paradigm’s Dedicated Training Department.

About Paradigm

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. Since 1991, Paradigm has been a pioneer in value-based care, generating exceptional outcomes for patients, payers, and providers. The company’s deep clinical expertise underpins its risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.

Paradigm has been certified by Great Place to Work® for the fourth consecutive year and named to Fortune’s Best Workplaces in Health Care™ list for the third year in a row. The company fosters a positive, inclusive, and employee-centric culture where collaboration, diversity, and meaningful work are prioritized.