Telephonic Case Manager
Sedgwick · United States · 1 mo ago
RemoteRemoteOTHR$73k–$75k/yrFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, navigation, EEO, etc. Preserve all substantive info.
We need to parse the posting.
Let's extract sections:
- About the role: The intro paragraph: "By joining Sedgwick, you'll be part of something truly meaningful... Newsweek Recognizes Sedgwick as America’s Greatest Workplaces ..." etc. Also "Telephonic Case Manager PRIMARY PURPOSE OF THE ROLE: While partnering with the injured worker, employer, and medical providers, create a case management strategy to facilitate medical recovery and a successful return to work through advocacy, communication and coordination of medical services." That's about role.
- Responsibilities: The list under "Essential Responsiblities May Include" with bullet points (though not bullet format but sentences). We need to convert to
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, navigation, EEO, etc. Preserve all substantive info.
We need to parse the posting.
Let's extract sections:
- About the role: The intro paragraph: "By joining Sedgwick, you'll be part of something truly meaningful... Newsweek Recognizes Sedgwick as America’s Greatest Workplaces ..." etc. Also "Telephonic Case Manager PRIMARY PURPOSE OF THE ROLE: While partnering with the injured worker, employer, and medical providers, create a case management strategy to facilitate medical recovery and a successful return to work through advocacy, communication and coordination of medical services." That's about role.
- Responsibilities: The list under "Essential Responsiblities May Include" with bullet points (though not bullet format but sentences). We need to convert to - .
- Requirements: Education and licensing: "Current unrestricted RN license(s) in a state or territory of the United States required. Bachelor's degree in nursing (BSN) from accredited college or university or equivalent work experience preferred. Certification in case management, rehabilitation nursing or a related specialty is highly preferred." Also maybe "When applicable and appropriate, consideration will be given to reasonable accommodations." That's more about accommodations, but could be part of requirements.
- Qualifications: The mental/physical abilities: "Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding. Auditory/Visual: Hearing, vision and talking". Could be under Qualifications or Requirements. We'll decide.
- Skills: maybe "enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work. Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management of complex medical conditions, treatment planning and recovery from illness or injury." Also "Work in the best of both worlds - a rewarding career making an impact on the health and lives of others, and a remote work environment." Not exactly skill. Could be "Skills" but maybe not needed.
- Benefits: The section "TAKING CARE OF YOU BY Offering a blended work environment.... We offer a diverse and comprehensive benefits package including: Three medical, and two dental & vision plans to choose from. Tuition reimbursement 401K plan that matches 50% on every $ you put in up to the first 6% you save. 4 weeks PTO your first full year." Also later: "A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits." So we have benefits content.
- Pay: The compensation range: "For the jurisdiction noted in this job posting only, the range of starting pay for this role is $73,000 - $75,000." Also earlier: "As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors..." So we have pay range.
- Schedule: Not explicitly stated. There's mention of remote work environment, flexibility and autonomy in daily work, location, career path. No explicit schedule like full-time, part-time, shift. Could infer full-time but not stated. We should not create Schedule section unless posting actually states them. It does not give explicit schedule, so omit.
Now we need to output HTML fragment with
headings for each section we include.
We must not repeat job title as heading. The job title is "Telephonic Case Manager". Not to be used as heading.
We need to preserve all substantive info, not invent or summarize away detail. So we need to keep the exact phrasing? Probably we can keep sentences but not add extra. Use
for prose,
- for lists.
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. So we need to drop lines like "As required by law, Sedgwick provides a reasonable range of compensation..."? That's not boilerplate; it's about pay transparency, but it's part of pay info. Might keep as part of Pay section. However the line "As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location." That's generic but still about pay. We can keep it.
We also need to drop "NEXT STEPS If your application is selected to advance to the next round, a recruiter will be in touch." That's application instructions, drop.
Drop "#nurse #telephoniccasemanager" (hashtags). Drop "Always accepting applications." (maybe part of boilerplate). Drop "Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace." etc. Drop the diversity statement after that? It's EEO boilerplate; drop.
Now we need to structure.
Let's gather content:
About the role:
Paragraph: "By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance"
Then the purpose: "Telephonic Case Manager PRIMARY PURPOSE OF THE ROLE: While partnering with the injured worker, employer, and medical providers, create a case management strategy to facilitate medical recovery and a successful return to work through advocacy, communication and coordination of medical services."
We could combine.
Responsibilities: list items:
- Performs initial and ongoing clinical assessment via telephone calls to evaluate the injured worker's injury, medical treatment, psychosocial needs, cultural implications and support systems.
- Effectively communicates and builds relationships with the claims’ examiner, client, injured worker, attorney and supervisor.
- Identifies issues related to delayed recovery and/or return to work and problem solves with a creative thinking approach
- Negotiates treatment and disability duration with providers through use of medical and disability duration guidelines, adhering to quality.
- Identifies opportunities to expedite care for cost containment and timely medical recovery.
- Provides recommendations for alternate clinical resources to support claim resolution.
- Maintains client's privacy and confidentiality, promotes client safety and advocacy; and adheres to ethical, legal, accreditation and regulatory standards.
Requirements/Education & Licensing:
- Current unrestricted RN license(s) in a state or territory of the United States required.
- Bachelor's degree in nursing (BSN) from accredited college or university or equivalent work experience preferred.
- Certification in case management, rehabilitation nursing or a related specialty is highly preferred.
- When applicable and appropriate, consideration will be given to reasonable accommodations.
Qualifications (Mental/Physical):
- Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
- Physical: Computer keyboarding.
- Auditory/Visual: Hearing, vision and talking
Skills: maybe we can include "enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work. Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management of complex medical conditions, treatment planning and recovery from illness or injury." Also "Work in the best of both worlds - a rewarding career making an impact on the health and lives of others, and a remote work environment.Enjoy flexibility and autonomy in your daily work, your location, and your career path while advocating for the most effective and efficient medical treatment for injured employees in a non-traditional setting." Also "Enable our Caring counts® mission supporting injured employees from some of the world’s best brands and organizations. Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service. Celebrate your career achievements and each other through professional development opportunities, continuing education credits, team building initiatives and more." That's more about benefits/culture. Might be better under About the role or Benefits. But we already have About the role includes some of that. We'll keep About the role as earlier.
Benefits:
- Offering a blended work environment.
- Supporting meaningful work that promotes critical thinking and problem solving.
- Providing on-going learning and professional growth opportunities.
- Promoting a strong team environment and a culture of support.
- Recognizing your successes and celebrating your achievements.
- Thrives when everyone is working towards the same vision/goals.
- We offer a diverse and comprehensive benefits package including:
- Three medical, and two dental & vision plans to choose from.
- Tuition reimbursement
- 401K plan that matches 50% on every $ you put in up to the first 6% you save.
- 4 weeks PTO your first full year.
- A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Pay:
- As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location.
- For the jurisdiction noted in this job posting only, the range of starting pay for this role is $73,000 - $75,000.
We could combine into a paragraph.
Schedule: none.
Now produce HTML.
We need to use
for each section heading. Use
for prose,
- for lists.
We need to decide which sections to include: About the role, Responsibilities, Requirements, Qualifications, Skills?, Benefits, Pay.
We need to avoid thin sections. Skills might be thin; we could incorporate into About the role or Responsibilities. But we have separate "Skills" heading maybe not needed. Let's see if we have enough content for Skills: The posting includes enthusiastic candidates, collaborative environment, driven to deliver great work, apply medical/clinical or rehabilitation knowledge, etc. That's more like qualifications/skills. Could be under Qualifications. But we already have Qualifications for mental/physical. Could merge Skills into Qualifications? But the instruction says use headings only when posting has real specific content for it. We could create a Skills section with those bullet points. That seems substantive enough.
Let's extract skills bullet points:
- Enthusiastic candidates who thrive in a collaborative environment.
- Driven to deliver great work.
- Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management of complex medical conditions, treatment planning and recovery from illness or injury.
- Work in the best of both worlds - a rewarding career making an impact on the health and lives of others, and a remote work environment.
- Enjoy flexibility and autonomy in your daily work, your location, and your career path while advocating for the most effective and efficient medical treatment for injured employees in a non-traditional setting.
- Enable our Caring counts® mission supporting injured employees from some of the world’s best brands and organizations.
- Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
- Celebrate your career achievements and each other through professional development opportunities, continuing education credits, team building initiatives and more.
That's a lot; could be Skills.
But some of that overlaps with About the role and
headings for each section we include. We must not repeat job title as heading. The job title is "Telephonic Case Manager". Not to be used as heading. We need to preserve all substantive info, not invent or summarize away detail. So we need to keep the exact phrasing? Probably we can keep sentences but not add extra. Use
for prose,
- for lists.
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. So we need to drop lines like "As required by law, Sedgwick provides a reasonable range of compensation..."? That's not boilerplate; it's about pay transparency, but it's part of pay info. Might keep as part of Pay section. However the line "As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location." That's generic but still about pay. We can keep it.
We also need to drop "NEXT STEPS If your application is selected to advance to the next round, a recruiter will be in touch." That's application instructions, drop.
Drop "#nurse #telephoniccasemanager" (hashtags). Drop "Always accepting applications." (maybe part of boilerplate). Drop "Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace." etc. Drop the diversity statement after that? It's EEO boilerplate; drop.
Now we need to structure.
Let's gather content:
About the role:
Paragraph: "By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance"
Then the purpose: "Telephonic Case Manager PRIMARY PURPOSE OF THE ROLE: While partnering with the injured worker, employer, and medical providers, create a case management strategy to facilitate medical recovery and a successful return to work through advocacy, communication and coordination of medical services."
We could combine.
Responsibilities: list items:
- Performs initial and ongoing clinical assessment via telephone calls to evaluate the injured worker's injury, medical treatment, psychosocial needs, cultural implications and support systems.
- Effectively communicates and builds relationships with the claims’ examiner, client, injured worker, attorney and supervisor.
- Identifies issues related to delayed recovery and/or return to work and problem solves with a creative thinking approach
- Negotiates treatment and disability duration with providers through use of medical and disability duration guidelines, adhering to quality.
- Identifies opportunities to expedite care for cost containment and timely medical recovery.
- Provides recommendations for alternate clinical resources to support claim resolution.
- Maintains client's privacy and confidentiality, promotes client safety and advocacy; and adheres to ethical, legal, accreditation and regulatory standards.
Requirements/Education & Licensing:
- Current unrestricted RN license(s) in a state or territory of the United States required.
- Bachelor's degree in nursing (BSN) from accredited college or university or equivalent work experience preferred.
- Certification in case management, rehabilitation nursing or a related specialty is highly preferred.
- When applicable and appropriate, consideration will be given to reasonable accommodations.
Qualifications (Mental/Physical):
- Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
- Physical: Computer keyboarding.
- Auditory/Visual: Hearing, vision and talking
Skills: maybe we can include "enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work. Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management of complex medical conditions, treatment planning and recovery from illness or injury." Also "Work in the best of both worlds - a rewarding career making an impact on the health and lives of others, and a remote work environment.Enjoy flexibility and autonomy in your daily work, your location, and your career path while advocating for the most effective and efficient medical treatment for injured employees in a non-traditional setting." Also "Enable our Caring counts® mission supporting injured employees from some of the world’s best brands and organizations. Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service. Celebrate your career achievements and each other through professional development opportunities, continuing education credits, team building initiatives and more." That's more about benefits/culture. Might be better under About the role or Benefits. But we already have About the role includes some of that. We'll keep About the role as earlier.
Benefits:
- Offering a blended work environment.
- Supporting meaningful work that promotes critical thinking and problem solving.
- Providing on-going learning and professional growth opportunities.
- Promoting a strong team environment and a culture of support.
- Recognizing your successes and celebrating your achievements.
- Thrives when everyone is working towards the same vision/goals.
- We offer a diverse and comprehensive benefits package including:
- Three medical, and two dental & vision plans to choose from.
- Tuition reimbursement
- 401K plan that matches 50% on every $ you put in up to the first 6% you save.
- 4 weeks PTO your first full year.
- A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.
Pay:
- As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location.
- For the jurisdiction noted in this job posting only, the range of starting pay for this role is $73,000 - $75,000.
We could combine into a paragraph.
Schedule: none.
Now produce HTML.
We need to use
for each section heading. Use
for prose,
- for lists. We need to decide which sections to include: About the role, Responsibilities, Requirements, Qualifications, Skills?, Benefits, Pay. We need to avoid thin sections. Skills might be thin; we could incorporate into About the role or Responsibilities. But we have separate "Skills" heading maybe not needed. Let's see if we have enough content for Skills: The posting includes enthusiastic candidates, collaborative environment, driven to deliver great work, apply medical/clinical or rehabilitation knowledge, etc. That's more like qualifications/skills. Could be under Qualifications. But we already have Qualifications for mental/physical. Could merge Skills into Qualifications? But the instruction says use headings only when posting has real specific content for it. We could create a Skills section with those bullet points. That seems substantive enough. Let's extract skills bullet points: - Enthusiastic candidates who thrive in a collaborative environment. - Driven to deliver great work. - Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management of complex medical conditions, treatment planning and recovery from illness or injury. - Work in the best of both worlds - a rewarding career making an impact on the health and lives of others, and a remote work environment. - Enjoy flexibility and autonomy in your daily work, your location, and your career path while advocating for the most effective and efficient medical treatment for injured employees in a non-traditional setting. - Enable our Caring counts® mission supporting injured employees from some of the world’s best brands and organizations. - Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service. - Celebrate your career achievements and each other through professional development opportunities, continuing education credits, team building initiatives and more. That's a lot; could be Skills. But some of that overlaps with About the role and