Telephone Intake Coord

About the role

The Clinical Genetic Intake Coordinator handles patient registration and scheduling for the Department of Clinical Genetics, ensuring all required information is captured in both the research database and the EPIC EMR system at the time of appointment.

Responsibilities

• Register and schedule patients for the Department of Clinical Genetics
• Collect and enter required patient information into the research database and EPIC EMR system during appointment scheduling
• Perform clerical duties including chart creation, medical record collection, data entry, insurance verification
• Provide excellent customer service via phone to patients and referring providers

Requirements

• High School Diploma or equivalent
• 1 year experience as an Intake Coordinator or related role
• 1 year administrative experience in the healthcare field
• 1 year experience with appointment scheduling and insurance verification