Telepharmacy Technician - (Onsite - Store 17761 - Chicago, IL) - FT

About the role

At CVS Health, Telepharmacy Technicians play a critical role in managing day-to-day operations within the Telepharmacy Remote Dispensing Pharmacy (RDP) locations. They oversee the safe and secure operation of the pharmacy, manage prescription fulfillment, and provide exceptional customer service.

Responsibilities

• Living our purpose by following all company SOPs at each workstation to help our Pharmacists and pharmacy team manage and improve patient health
• Serving as a keyholder, keeping alarm and safe codes, and protecting the integrity of all pharmacy products, with special attention to refrigerated products and controlled substances
• Fulfilling prescriptions using pharmacy workflow procedures, including production, pick-up, drive-thru, and drop-off
• Managing controlled substance prescription fulfillment, including counting, capturing images, and maintaining inventory
• Providing empathetic and personalized service to patients at pick-up, drive-thru, and over the phone
• Completing inventory activities, such as putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
• Supporting additional patient health care services when the pharmacist is on-site, such as immunizations, point-of-care testing, and offsite clinic staffing
• Supporting immunizations by obtaining Technician Immunizer status, educating patients, monitoring adverse reactions, and reviewing patient information

Requirements

• Must comply with state board of pharmacy requirements or laws governing the practice of pharmacy
• Must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
• Must have National Certification (PTCB or ExCPT)
• Must have State-level licensure requirements
• Must have 1+ years full-time experience as a Pharmacy Technician; CVS Pharmacy Technician experience preferred

Qualifications

• Must have Attention and Focus, Customer Service and Team Orientation, Communication Skills, Mathematical Reasoning, Problem Resolution, Physical Demands, and Express or exchange ideas by means of spoken word
• Preferred qualifications include Advanced Certified Pharmacy Technician (CPhT-Adv), Previous experience in a pharmacy, retail, medical, or customer service setting, Experience in an Inventory Specialist role, Ability to work in the home store, and across the market in other locations, to meet business needs

Skills

Telepharmacy Technicians must possess strong interpersonal skills, attention to detail, and the ability to work independently and as part of a team. They should also be proficient in using technology and able to handle multiple tasks efficiently.

Benefits

The typical pay range for this role is $19.05 - $29.05. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

Pay

The typical pay range for this role is $19.05 - $29.05. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Schedule

Anticipated Weekly Hours: 40