Telepharmacy Technician

About the role

At CVS Health, Telepharmacy Technicians play a critical role in managing day-to-day operations, execution, and performance within the Telepharmacy Remote Dispensing Pharmacy (RDP) locations. They oversee the safe and secure operation of the RDP, manage prescription fulfillment, and provide exceptional patient care.

Responsibilities

• Living our purpose by following all company SOPs at each workstation to help our Pharmacists and pharmacy team manage and improve patient health
• Serving as a keyholder, keeping alarm and safe codes, and protecting the integrity of all pharmacy products, with special attention to refrigerated products and controlled substances
• Fulfilling prescriptions safely and accurately, including counting, capturing images, and maintaining inventory
• Creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
• Managing inventory activities, such as putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
• Supporting additional patient health care services when the pharmacist is on-site, including immunizations, point-of-care testing, and offsite clinic staffing
• Supporting immunizations by completing additional licensure and training requirements, educating patients about the importance of vaccines, and monitoring for adverse reactions

Requirements

• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
• Must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
• Must have National Certification (PTCB or ExCPT)
• Must have State-level licensure requirements
• Must have 1+ years full-time experience as a Pharmacy Technician; CVS Pharmacy Technician experience preferred

Qualifications

• Must be at least 18 years of age
• Must have Advanced Certified Pharmacy Technician (CPhT-Adv) certification
• Must have previous experience in a pharmacy, retail, medical, or customer service setting
• Must have experience in an Inventory Specialist role
• Must be able to work in the home store and across the market in other locations to meet business needs

Skills

• Strong math skills to determine total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription
• Effective problem-solving abilities to identify and resolve challenging patient or colleague interactions
• Excellent communication skills to interact with patients and colleagues
• Ability to work independently and as part of a team
• Flexibility to travel to stores in the market to work shifts as needed by the business

Benefits

The typical pay range for this role is $17.15 - $27.15. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.