Telemarketer

Job Responsibilities

• Lead Generating and Sales Initiate, develop and follow up on business leads.
• Cold call, direct email, and perform other lead generation activities.
• Obtain names and numbers of potential customers from telephone directories or purchased lists.
• Schedule appointments for sales representatives to meet with potential clients.
• Persuade potential customers to purchase a product or service or to make a donation.
• Explain products or services in detail. Answer questions from customers.
• Explain or negotiate prices.
• Enter customer and sales information into database.
• Obtain or verify customer information, including address, phone number, and payment methods.
• Record various system transactions and confidential recordkeeping.
• Follow up on orders to ensure product satisfaction.
• Resolve customer issues about orders or payment information.
• Conduct customer surveys to ascertain level of customer service and product/service satisfaction.

Education

• High school education
• One (1) year of sales or customer service experience

Knowledge, Skills & Abilities

• Persistent, motivated to close sales, handles rejection well, results driven
• Time management skills
• Customer service skills
• Telephone and lead prospecting skills
• Professionalism
• Knowledge of the products being sold

Work Conditions

• Work indoors and outdoors during all seasons and weather conditions
• May require limited amount of local and/or multiple location traveling
• Professional dress is required when in contact with families

Physical Demands

• Frequent, continuous periods of time standing, up to 6 hours per day
• Sitting continuously for many hours per day, up to 6 hours per day
• Climbing stairs to access buildings frequently

Work Hours

• Working beyond “standard” hours as the need arises

Compensation

Salary: $17.00/hr. - $18.00/hr.

An individual’s pay within the scale is based on several factors that may include one or more of the following:

• background
• skills
• relevant experience
• performance
• education
• work location

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code

92683

Category (Portal Searching)

Sales

Job Location

US-CA - Westminster