Telemarketer

Principal Duties and Responsibilities

• Generate Prospects
• Make 100+ cold calls per day prospecting new customers and identify their needs
• Overcome objections
• Offer customers all products the GFI Digital, Inc. sells
• Identify opportunities within target organizations
• Participate in marketing efforts (i.e., web, email, direct mail, etc)
• Add additional businesses to Compass through daily research outside of Compass
• Identify and maintain all accounts through search criteria: Major Account, Top Account, and Bottom 400 (totaling 600 accounts per Sales Representative)
• Complete designated Compass TCO for all accounts identified (such as competitor info, equipment details, and lease end dates)
• Appointment Setting
• Responsible for setting appointments for outside Sales Representatives
• Communicate daily with assigned Sales Representatives
• Set activities and remind with an email of appointments at the end of each session
• Record all activities in Compass database after each contact
• Maintain a 3-month forecast of accounts to close
• Personal Tracking
• Weekly track calls to meet performance target
• Have daily database entries checked
• Track activity via spreadsheet and month at a glance calendars
• Run weekly reports for tracking
• Performance Targets
• 800-1000 calls per week
• Set 25-45 appointments per week
• Enter all activities generated from inside and outside Sales Representatives into Compass daily
• Educate self on product knowledge and sales techniques through company provided and self-initiated training
• Generate and meet all “Draw” and “Activity” requirements
• Work toward ETR statutes

Knowledge, Skills, and Abilities

• Knowledge: No experience necessary. Job requires a high school diploma/GED or higher. Experience with scanning and imaging technologies is a plus.
• Skills: Written and verbal communications skills are a must. Must be able to effectively communicate with customers in a professional manner.
• Abilities: Must have the ability to communicate effectively with both co-workers and customers, and enter data into the computer.

Benefits That Support You

• Financial
• 401(k) with company match
• Health & Wellness
• Medical, Dental & Vision insurance
• Company provided Life Insurance, STD, LTD and AD&D
• HSA & FSA options
• Employee Assistance Program
• Paid Time Off + Sick Time
• Employee discount program

Why GFI?

• For over 25 years, GFI Digital has helped businesses operate smarter through managed IT, print, networking, security, and communication solutions.
• We are committed to developing driven professionals who want long-term success.