Telehealth Nurse Practitioner, Advanced Practice Provider

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.

About the role

The purpose of a Nurse Practitioner at Oak Street Health is to provide effective and equitable value-based primary care to adults on Medicare to keep them happy, healthy, and out of the hospital. Nurse Practitioners see patients independently and collaborate with physicians, depending on the patient’s specific situation. Our Telehealth program offers care to our patients in the comfort of their own home and creates access for patients who need follow-up appointments.

We are looking for Nurse Practitioners to complete same-day sick visits, triage of acute escalations, post-discharge visits, chronic disease management, and annual wellness assessments for our patients via telemedicine (in particular, via video/phone technology). Central Telehealth Nurse Practitioners practice in our virtual care practice with a collaborative care team composed of a medical assistant and a dedicated medical scribe for documentation. We focus on episodic care in close partnership with the patient’s primary care provider to enable optimal implementation of our care model. This role reports to the Central Telehealth Medical Director and works closely with operational leadership.

Responsibilities

• Utilize evidence-based practice to provide best-in-class virtual care
• Conduct annual wellness visits and health risk assessments, requiring a holistic view of health and a focus on thoughtful, accurate, and specific documentation
• Perform visits via video and phone
• Triage acute escalations from call center and support next steps in management as appropriate
• Coordinate care with a multidisciplinary team including: primary care providers, licensed medical social workers, behavioral health specialists, specialty care, and testing facilities
• Utilize a population health focus to track patient outcomes and collaborate with providers in regular outcome reviews
• Provide caregiver and patient education on preventative care, lifestyle modifications, and self-management strategies
• Demonstrate a nimble approach and a willingness to adjust to the evolving and growing nature of the telehealth program as a key enabler of Oak Street’s care model
• Willingness to obtain and maintain multiple state licenses (RN, NP, CSR, DEA) according to business needs
• Other duties as assigned

Requirements

• Master of Science in Nursing, Doctor of Nursing Practice, or NP Certificate Program graduate
• National certification in at least one of the following specialties:
  • Family Nurse Practitioner
  • Adult-Gerontology Primary Care Nurse Practitioner
  • Adult Nurse Practitioner
  • Gerontological Nurse Practitioner
• Active, non-probationary state Nurse Practitioner license with the ability to obtain new licenses as needed
• US Work Authorization
• Someone who embodies being “Oaky”

Preferred Qualifications

• 3-5 years of experience in primary care: internal medicine, geriatrics, or family medicine
• 1-2 years of virtual care experience
• Licensure in the following states strongly preferred: AL, AR, AZ, CO, IA, IL, IN, LA, NM, OK, TN, TX
• Willingness to work across various time zones: MT, ET, CT
• Spanish language skills strongly preferred
• Proficiency in using telehealth platforms and technology
• Understands HCC (Hierarchical Condition Categories) documentation, ICD-10 (International Classification of Diseases-10) Coding, and Health Risk Assessments (HRAs)
• Passion for teamwork and the opportunity to collaborate cross-functionally
• Desire to be a part of an innovative model focused on empirically-guided population health

Benefits

• Competitive Salary
• Quarterly bonus based on quality metrics
• 4 weeks of PTO, inclusive of vacation, sick time, major holidays, and continuing medical education (CME)
• $5000 CME stipend
• Health, Vision, Dental, and Life Insurance provided
• 401K Investment, up to 4% company match, vested immediately
• Provided Medical Malpractice Insurance
• Dedicated Medical Scribe and Medical Assistant

Pay

The typical pay range for this role is $87,035.00 - $187,460.00. This pay range represents the base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.

Schedule

• Anticipated weekly hours: 40
• Time type: Full time