Telecommunications Specialist, Sr

SMS is seeking a Senior Telecommunications Specialist to support our Base Infrastructure Modernization (BIM) contract on-site at an Air National Guard location. This role provides Tier 2 support, augmenting Air National Guard Communications Squadron (CS) personnel in operating legacy NIPR and SIPR Base Area Network infrastructure.

About the role

Since 1976, SMS has specialized in modernizing legacy IT and sustaining complex enterprise environments for federal agencies. We invest in our employees by providing training, tools, and support to keep critical missions operational, improve performance, and reduce risk. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States.

Responsibilities

• Provide on-site Tier 2 support augmenting Air National Guard Communications Squadron (CS) personnel in operating legacy NIPR and SIPR Base Area Network infrastructure.
• Perform shared Tier 2 duties including fielding network equipment, troubleshooting network equipment, configuring network devices, monitoring network performance, and collecting network performance data.
• Respond to Enterprise IT Service Management (EITSM) tickets and service calls from Client System Administrators, Functional System Administrators, and Communications Focal Point personnel.
• Install, maintain, and repair telecommunications equipment and infrastructure including network switches, routers, wireless access points, and fiber optic systems.
• Perform Inside Plant (ISP) and Outside Plant (OSP) troubleshooting and repair activities.
• Execute security patching per vendor guidance and maintain configuration management.
• Operate under tactical command and control of base CS while coordinating with BIM Vendor Tier 3/4 engineering support.
• Support change management processes following TO 00-33A-1100 and local standard operating procedures.
• Participate in configuration control board meetings.
• Available on-call 24/7 for contingency operations and crisis response as mission essential personnel.
• Work closely with CS Network Control Center personnel.

Requirements

• Minimum 7 years of experience in telecommunications systems, network operations, or related field.
• CompTIA Security+ CE certification.
• CompTIA A+ CE certification or equivalent.
• DoD Secret security clearance required.

Req # 2026-5462