Telecommunications Sales Consultant (Inbound)

Compensation & Earning Potential

- $17/hour guaranteed during your first 8 weeks of paid training
- Post-training: $15/hour base OR uncapped commission (whichever is higher)
- Average earnings: $20+/hour
- Top performers: $75K+ annually
- Weekly pay + performance bonuses, contests, and spiffs
- No cap on earnings - your performance drives your income

Paid Training Program

We set you up for success with a structured onboarding experience:
- Weeks 1–2: Instructor-led classroom training (Mon–Fri, 9–5)
- Weeks 3–4: Hands-on systems training in a computer lab (Mon–Fri, 9–5)
- Permanent Schedule: 9AM-5PM with flexible days off. Schedule includes working one weekend day and one weekday off on a split schedule non-consecutive. (Shift assignments are based on experience and operational needs, and may be subject to change at the company’s discretion)
- Ongoing support: Coaching, mentorship, and performance feedback

What You’ll Do

• Handle inbound and transferred customer calls
• Recommend tailored solutions across internet, wireless, and TV services
• Identify opportunities to upsell and cross-sell promotions
• Accurately process orders using internal systems
• Follow compliance and quality standards

What We’re Looking For

• 18+ with High School Diploma or GED
• Strong communication skills — comfortable on the phone
• Tech-savvy with basic to intermediate computer skills
• Ability to work onsite in Boca Raton
• Authorized to work in the U.S.
• Telecom or AT&T experience is a plus (but not required)

Why Join ISG?

• No cold calling — inbound leads only
• Paid training from day one
• Clear path for advancement into leadership roles
• High-energy, team-driven environment
• Modern office with onsite cafeteria
• Free parking + Tri-Rail shuttle (Yamato Rd.)
• Flexible scheduling (includes one weekend day)

Benefits

• Health, Dental, Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• Paid Time Off (PTO)
• Employee Assistance Program
• Employee Discounts
• Referral Bonuses
• Ledership Development Programs