Telecommunication Technician
Lumen Technologies · Portland, OR · 2 wk ago
On-siteInformation TechnologyFull-time
About the role
The role involves managing network infrastructure, ensuring high availability, and providing technical support to customers.
Responsibilities
- Manage and maintain network infrastructure, including routers, switches, and servers.
- Provide technical support to customers via phone and email.
- Perform routine maintenance tasks to ensure system reliability.
- Collaborate with cross-functional teams to resolve complex issues.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 3 years of relevant IT experience, preferably in network management.
- Strong understanding of networking protocols and technologies.
- Proficiency in troubleshooting and problem-solving.
- Excellent communication skills, both verbal and written.
Qualifications
- CCNA certification preferred.
- Experience with network monitoring tools such as Nagios or SolarWinds.
- Knowledge of cloud services and virtualization technologies.
Skills
- Technical proficiency in network management software.
- Ability to work independently and manage multiple tasks simultaneously.
- Good time management and organizational skills.
Benefits
Comprehensive health, dental, and vision insurance plans.
Pay
$80,000 - $100,000 annually.
Schedule
Full-time, Monday through Friday, 8:00 AM - 5:00 PM.