Telecom Field Technician

About the role

The Telecom Field Technician will be based out of our Texas market and will be responsible for providing on-site client installation, repairs, and maintenance of their equipment.

Responsibilities

- Responsible for all network field activity on Vero Broadband network. - Install and test new customer services in residential or business locations. - Fiber splicing - Troubleshoot and resolve network outages and issues. - Perform job responsibilities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather). - Climb and work at elevations (e.g., from ladders, lift trucks) exceeding 18 feet. - Read and interpret Network Diagrams and/or detailed instructions. - Operate a company vehicle in accordance with safe driving practices. - Work with Engineering, Technical Support, and Service Delivery to complete installations and service calls. - Provide excellent customer service.

Qualifications

- Experience with installing & handling various fiber optic cable types including single mode & multimode. - Willingness to work in confined spaces, if necessary. - Keen attention to detail and adherence to established standards. - Demonstrated history of achieving high levels of client satisfaction. - Motivated to provide superior service. - Openness and availability to work flexible long hours, based on project requirements. - Able to lift up to 50lbs and can carry a ladder. - Must have a valid driver’s license with a clean driving record.

Physical Requirements

- Extensive travel with the ability to travel to various locations to perform job duties. - Must be authorized to work in the United States. - Must be able to pass a background check and MVR screen. - This is a full-time position. - This position is located in our Texas markets. - The schedule for this position is variable and may require night or weekend availability as needed to fulfill the core duties of the role. - Requires the ability to work outdoors in various extreme weather conditions, such as extreme heat or cold, rain or snow. - Requires the ability to stand, walk, and climb on uneven surfaces and ladders for extended periods of time. - Requires the ability to lift and carry heavy equipment or materials, up to 50 lbs. - Requires the ability to operate heavy machinery, such as forklifts, aerial lifts, and telehandlers. - Requires the ability to wear personal protective equipment, such as hard hats, safety glasses and steel-toed boots. - Requires the ability to crouch and stand in undefined positions in narrow spaces to operate machinery or manufacturing machines.

Benefits

- Paid Life Insurance - Medical plans - PTO, holidays - Dental and vision options - 401(k) with match