Telecom Engineer / Information Technologist II
Position Summary
Reporting to the Manager of Unified Communications Team, this position will help the team manage, maintain, and enhance the Telephone, Contact Centers, Cable Television, and Cellular on campus. This candidate will work with others on the team to create new telecom applications for customers, maintain existing applications, and maintain existing systems on the University’s critical communications systems. This candidate will be working with cellular systems, phone systems, networked systems, and much more to support critical services, which serve the University community.
About the Role
Michigan State University (MSU) is ranked #29 among public universities and #64 overall in U.S. News & World Report’s America’s Best Colleges 2026. Located in East Lansing, three miles east of the state’s capitol, the MSU community includes more than 12,000 faculty, academic and support staff, as well as over 51,000 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.
Responsibilities
- Manage, maintain, and enhance the Telephone, Contact Centers, Cable Television, and Cellular on campus.
- Create new telecom applications for customers, maintain existing applications, and maintain existing systems on the University’s critical communications systems.
- Work with others on the team to design, consult, and deploy telecommunications services.
- Work with cellular systems, phone systems, networked systems, and much more to support critical services, which serve the University community.
Requirements
- Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program; three to five years managing networking switches, Network Systems and Telecommunications Systems; or an equivalent combination of education and experience.
- One to two years managing cellular equipment, including deploying ODAS, IDAS or IP-Based Cellular Extenders.
- Experience with Avaya Aura Communication Systems, including Avaya System Manager, Avaya Communication Manager, Avaya Session Manager, Avaya Session Border Controllers, Avaya Application Enablement Services.
- Experience working with Verizon, AT&T, T-Mobile or their infrastructure partners to deploy equipment to enhance cellular coverage on campus networks.
- Experience working with educational departments to design, consult and deploy telecommunications services.
Qualifications
Minimum Requirements: Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program; three to five years managing networking switches, Network Systems and Telecommunications Systems; or an equivalent combination of education and experience. Desired Qualifications: One to two years managing cellular equipment, including deploying ODAS, IDAS or IP-Based Cellular Extenders; Experience with Avaya Aura Communication Systems, including Avaya System Manager, Avaya Communication Manager, Avaya Session Manager, Avaya Session Border Controllers, Avaya Application Enablement Services; Experience working with Verizon, AT&T, T-Mobile or their infrastructure partners to deploy equipment to enhance cellular coverage on campus networks; Experience working with educational departments to design, consult and deploy telecommunications services.
Skills
Skills not specified.
Benefits
Michigan State University (MSU) offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.
Pay
Pay details not specified.
Schedule
Schedule details not specified.
Benefits
Benefits details not specified.
Website
tech.msu.edu
Bidding Eligibility
Bidding eligibility ends September 1, 2026, at 11:55 PM.