Tele ICU Tech

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. The staff includes full-time academic faculty and community physicians of Washington University School of Medicine, supported by residents, interns, fellows, and other medical professionals. Recognized for excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

About the Role

Provide support to critical care nurses and physicians in the remote care of ICU patient populations across the BJC System. Enable the critical care team to deliver immediate care and surveillance to ICU-level admissions through rapid waveform detection, medical record review, and admission into the Tele ICU platform. Review and document laboratory data, ventilator data, and compliance with best-practice protocols aimed at improved outcomes. Collaborate with bedside support teams (unit clerks and monitor techs) to ensure life-saving devices are appropriately applied and reviewed.

Responsibilities

• Maintain patient census for assigned HSOs to facilitate ICU-level surveillance and use of clinical decision support tools.
• Assist in the management of patient information across the Tele ICU Center.
• Apply waveform detection to ensure immediate care and continued surveillance for all ICU admissions across multiple BJC HSOs.
• Identify and report electronic trending issues on admission and on an ongoing basis to the Tele ICU RN.
• Retrieve patient data from multiple clinical information systems and enter it into the eCare Manager Application (eCM) accurately and timely to support remote diagnosis and treatment.
• Perform continuous chart review to gather and validate patient demographics, laboratory data, APACHE data elements, and best-practice protocol standards of care.
• Contribute to APACHE data collection for all ICU admissions to support benchmarking of quality indicators, including mortality, length of stay, ventilator days, and best-practice protocol compliance.
• Provide timely and professional communication to critical care physicians and nurses.
• Ensure electronic systems in the remote monitoring center are maintained to provide continuous surveillance of ICU-level patients using state-of-the-art applications.
• Monitor and maintain ICU patient census and surveillance systems.
• Review patient charts, lab results, and clinical data.
• Enter and manage patient information in Tele ICU applications.
• Support critical care nurses and physicians with real-time patient monitoring.
• Communicate with bedside teams to ensure continuous patient surveillance and quality care.

Requirements

• High School Diploma or GED (required).
• Shift availability: 0600–1830 or 1800–0630.
• Less than 2 years of experience (no prior experience required).
• No supervisory experience required.

Preferred Qualifications

• Administrative or healthcare experience.
• Knowledge of medical terminology.
• Associate degree in Allied Health or a related field.
• Strong computer and communication skills.

Benefits

• Comprehensive medical, dental, vision, life insurance, and legal services available on the first day of the month after hire.
• Disability insurance paid for by BJC.
• Annual 4% BJC Automatic Retirement Contribution.
• 401(k) plan with BJC match.
• Tuition Assistance available from the first day.
• BJC Institute for Learning and Development.
• Health Care and Dependent Care Flexible Spending Accounts.
• Paid Time Off benefit combining vacation, sick days, holidays, and personal time.
• Adoption assistance.

Why Join Us?

• Innovative Tele ICU environment.
• Collaborative and supportive team.
• Opportunity to impact patient care across the BJC system.
• Full-time benefits eligibility.