Telco Business Development

About the role

Zyxel Communications, a leading supplier of secure broadband networking and Internet connectivity & routing products designed for Broadband Service Providers, is looking for an Entry-level Business Development Manager, who will be responsible for building, maintaining, and strengthening relationships with Zyxel’s customers and vendors while identifying new business opportunities. This role focuses on relationship management, market expansion, and account development, supporting the company’s growth by developing existing partnerships and initiating new ones. The ideal candidate is a motivated, people-oriented professional with strong communication skills, a passion for technology, and the ability to identify customer needs and translate them into business opportunities.

Primary Responsibilities

• Develop and maintain strong, long-term relationships with Zyxel customers and vendors.
• Identify and pursue new business opportunities and prospective accounts.
• Gather and share market insights, customer feedback, and competitive analysis with company leadership to support product and strategy decisions.
• Support the planning and execution of business development initiatives across existing and new markets.
• Coordinate and track customer and prospect deployment plans, providing updates to key teams.
• Schedule and conduct introductory and follow-up meetings with key decision-makers, leveraging existing networks and cold calling when necessary.
• Initiate new account relationships and support early-stage account development before transitioning mature accounts to the Account Management team.
• Assist in preparing market research, competitive analysis, and sales reports.
• Support the organization and delivery of sales presentations, technical training, and product demonstrations for new and existing customers.
• Represent Zyxel at trade shows, industry events, and marketing activities as needed.
• Collaborate cross-functionally with sales, marketing, product management and engineering teams.

Qualifications & Skills

• Bachelor’s degree (BA/BS) or equivalent relevant experience.
• Ability to communicate in Mandarin is a plus.
• 1–2 years of experience in business development, sales, account coordination, customer success, or a related role (preferred).
• Exposure to telecommunications, ISPs, mobile carriers, MSOs, or networking technology environments is a plus.
• Strong relationship-building and interpersonal skills.
• Clear and professional verbal and written communication.
• Basic negotiation and consultative selling skills.
• Organized, detail-oriented, and capable of managing multiple priorities.
• Self-motivated, proactive, and results-driven.
• Team-oriented with a positive, professional attitude.
• Analytical mindset with problem-solving abilities.
• Basic understanding of networking products or related technologies (or willingness to learn).
• Willingness to travel as needed for customer meetings, training, and industry events.