Technology Workforce Optimization Lead

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Background Strategic Spending and Productivity is a practice in Global Technology Services driving the development and execution of initiatives to drive productivity and improve efficiency of Northern Trust’s Technology function. The Strategic Spending and Productivity team operates as a collaborative function, consulting with senior corporate and IT leaders to identify opportunities, quantify expected returns, and empower teams to deliver outcomes. Job Description We are seeking a highly qualified Workforce Optimization Lead to help advance the optimization of our employee (partner) workforce. This position, situated within the Technology organization, collaborates closely with Technology teams, Human Resources, Procurement, and Finance to align labor initiatives with organizational objectives, minimize reliance on contractors, and implement process enhancements that strengthen efficiency and compliance. In addition, the role may help work on other project across our team to help optimize our Technology investments. The selected candidate will be responsible for facilitating regular reviews with Technology leaders, monitoring shifts in the workforce composition and progress against implementing organizational designs completed by teams. The role requires an experienced strategic thinker with demonstrated expertise in program management, vendor management, and superior oral and written communication skills. Responsibilities Lead strategic initiatives driving productivity, improving quality, and efficiency across Technology with particular focus including (but not limited to): Workforce Strategy, IT Automation, Process Improvement, Financial Strategy, Data and Analytics StrategyRefining organizational designs based on evolving business conditionsDefining and monitoring team execution plansIdentify inefficiencies and propose improvements with appropriate monitoring and dataDiverse problem-solving experience and ability to analyze problems using data-driven approaches across technology areasA self-starter with exceptional communication skills (both oral and written), story-telling, visual design, and PowerPoint skillsBuilds relationships and improves transparency among stakeholdersProduces high quality deliverables and effectively manages expectations and deadlines to ensure exceptional outcomes Knowledge / Skills Required Ability to navigate and work across multiple stakeholders in a fast-paced, high performing environmentAbility to structure work independently to meet deadlinesStrong analytical skillsExcellent communication skillsConversant in Agile development practicesStrong organization and facilitation skills Project management fundamentalsComfortable presenting to senior executivesUnderstanding of the software development lifecycle and broad technology conceptsThoughtful listenerAbility to influenceDeep sense of personal integrityStrong desire to drive projects to completion. Identifies issues and recommends solutions Experience Bachelor’s degree in Business or Technology. Graduate degree a plus8+ years of work experience Prior experience working in a consulting and/or strategy strongly preferredExperience with financial services or technology organizations preferred but not required Salary Range $95,600 - 162,400 USD Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component. Work Authorization Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). Working with Us As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities. Reasonable Accommodation Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.