Technology Systems Administrator

About the role

The Technology Systems Administrator is responsible for overseeing and managing components of the organization's IT infrastructure, including Microsoft Azure cloud services, Microsoft Intune, Microsoft Active Directory, Google Workspace, and related technologies. This role requires a strong understanding of system security, network infrastructure, data management, and user lifecycle management.

Responsibilities

• Identity & Access Management (Microsoft Entra ID): Manage identity lifecycles, configure and maintain Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Conditional Access rules to secure company resources.
• Endpoint Management (Microsoft Intune): Oversee endpoint deployment, mobile device management (MDM), and application policy management across Windows, macOS, and mobile devices.
• Workspace Administration (Google Admin): Administer Google Workspace services, including Organizational Units (OUs), Gmail, Drive, and administrative controls.
• Core Networking & Infrastructure: Maintain and troubleshoot fundamental network services, diagnose hardware and connectivity issues, and monitor network health.
• Operations & Support: Serve as Tier 2/3 escalation support for complex technical issues, create and maintain comprehensive documentation for system architectures, workflows, and operational policies.

Requirements

• Bachelor's degree in Computer Science or Information Technology or three years of experience.
• Applicable industry certifications.
• 3+ years of experience in systems administration, IT operations, or a similar technical role.
• Microsoft Entra: Direct experience managing directory objects, groups, SSO integrations, and Conditional Access policies.
• Microsoft Intune: Proven experience deploying and maintaining MDM profiles, OS patch management, and application deployments.
• Google Admin: Hands-on experience managing Google Workspace OUs, core services, security settings, and user provisioning.
• Networking Knowledge: Solid foundational understanding of network architecture, including TCP/IP, DNS, DHCP, subnetting, and VPN configurations.
• Scripting Capabilities: Basic proficiency in automation scripting (PowerShell, Google Apps Script/GAM).
• Problem-Solving: Analytical mindset with strong troubleshooting skills for complex endpoint, identity, and connectivity issues.

Qualifications

The ideal candidate will have a strong understanding of system security, network infrastructure, data management, and user lifecycle management, as well as experience with Microsoft technologies and Google Workspace.

Skills

The candidate should have excellent problem-solving skills, analytical mindset, and strong troubleshooting skills for complex technical issues.