Technology Specialist I

User Support

• Assist teachers, staff, and students with various equipment tasks
• Provide users with support pertaining to various devices in a classroom or learning environment
• Troubleshoot various technical issues and implement solutions

Asset Management

• Facilitate proper usage and administration of assets, in the form of software, such as Microsoft programs, Apple management, and Google learning management systems (LMS)
• Manage installation and configuration process for fixed assets such as Smartboards, audiovisual equipment, cameras, printers, and digital signage
• Track and manage school devices for teachers, staff, and students

System Administration

• Install, maintain, and support various software applications across the organization
• Manage user accounts, including but not limited to user authorizations and permissions
• Troubleshoot and maintain Wi-Fi, WAN, LAN, and other network components