Technology Specialist

Fields Lexus of Jacksonville is seeking high-integrity, positive-minded, energetic team members to join our dynamic dealership environment. We aim to provide a premium customer service experience and create lifelong relationships with our customers and fellow team members. As a family-owned and operated business, our culture is defined by shared beliefs in the importance of safety, integrity, courtesy, presentation, and efficiency. We strive to ensure a supportive and collaborative environment where team members are encouraged to grow and elevate their careers through promotion within the organization.

What We Offer

• Medical, Dental, and Vision insurance
• Short- and Long-Term Disability
• Paid Basic Life Insurance
• 401(k) retirement plan
• Personal Time Off
• Paid Training
• Employee vehicle purchase plans
• Health and wellness programs
• Saturday lunches
• Discounts on products and services
• Sundays off

Responsibilities

• Greet and guide clients as they appear on the lot to proceed into the sales process.
• Create helpful videos.
• Engage in conversation with clients to fully understand their needs.
• Assist clients in identifying a vehicle that fulfills their wants and needs.
• Be the vehicle expert—know the ins and outs of product offerings, optional packages, and the latest technology.
• Customize vehicle delivery while ensuring the client understands the vehicle's operational features.
• Perform daily follow-ups using the dealership's Customer Relationship Management System (CRM).
• Maintain a positive attitude and bring your ‘A game’ every day.

Qualifications

• Maintain an enthusiastic, high-energy personality throughout the workday.
• Excellent verbal and written communication skills.
• Excellent listening skills.
• Ability to work in a team setting.
• Proper phone etiquette.
• Valid driver's license with an acceptable driving record according to dealership guidelines.
• Willingness to submit to a pre-employment background check.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand, walk, use hands to finger, and reach with hands and arms.
• Frequently required to sit, stand, and walk.
• Must regularly lift and/or move up to 20 pounds.
• Specific vision abilities required include close vision and depth perception.