Technology Services Assistant (PT)
Job Summary
Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center. Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community. We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community.
About the role
Support technology needs for events, meetings, and internal functions across various Player 15 Group facilities. Set up, operate, and strike event and meeting technology including PA systems, microphones, and digital signage. Perform basic technical support tasks such as powering on/off equipment, verifying connectivity, or assisting with desk or workspace moves. Assist with other technology projects and initiatives as needed. Serve as primary point of contact for event or meeting technology needs when full time staff is not available.
Responsibilities
- Support technology needs for events, meetings, and internal functions across various Player 15 Group facilities
- Set up, operate, and strike event and meeting technology including PA systems, microphones, and digital signage
- Perform basic technical support tasks such as powering on/off equipment, verifying connectivity, or assisting with desk or workspace moves
- Assist with other technology projects and initiatives as needed
- Serve as primary point of contact for event or meeting technology needs when full time staff is not available
Requirements
- Familiarity with Portable PA setups
- Understanding of signal flow and general technology connectivity
- Comfortable communicating on a radio and coordinating across departments
- Comfortable operating broadcast equipment
- Comfortable logging, tracking, and updating support tickets within a helpdesk system
- Willingness to learn IT and A/V fundamentals (network basics, device setup, troubleshooting)
- Reliable, detail-oriented, and able to work independently or as part of a larger Technology Services team
- High school diploma, GED or relevant experience
- Background knowledge of A/V systems, meeting room technology, IT hardware setup, and broadcast level production equipment is preferred
- Experience supporting technology in event venues is a plus
- Basic knowledge of Mac and Windows Operating Systems
Qualifications
- High school diploma, GED or relevant experience
Skills
- Familiarity with Portable PA setups
- Understanding of signal flow and general technology connectivity
- Comfortable communicating on a radio and coordinating across departments
- Comfortable operating broadcast equipment
- Comfortable logging, tracking, and updating support tickets within a helpdesk system
- Willingness to learn IT and A/V fundamentals (network basics, device setup, troubleshooting)
- Reliable, detail-oriented, and able to work independently or as part of a larger Technology Services team
- Basic knowledge of Mac and Windows Operating Systems
Benefits
- Competitive medical, dental, vision, life and disability coverage options
- Paid vacation, sick time, volunteer time and company holidays
- 401(k) plan with Player 15 Group match
- Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more
- Team swag throughout the year plus employee discounts at our Team Shop and online store
- Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
- Access to amenities, including: Full fitness center with locker rooms and showers, indoor/outdoor basketball courts, Pickleball court, Golf simulator and putting green
Pay
Competitive salary commensurate with experience.
Schedule
Full-time position.