Technology Salesforce Analyst - SCI PRGMR/ANLST III.

About the role

The Work Unit: The Business Technology Modernization Unit for Business Operations exists within the Air Pollution Control Division [APCD], a division within the Colorado Department of Public Health and Environment [CDPHE], to provide technical operational support for data, technology modernization & business operational efforts.

Description Of Job: The Work Unit serves as a member of the Business Technology Modernization Team supporting both the existing Salesforce solution as well as implementing new solutions by acting as a system analyst, SME and administrator.

Responsibilities

• Serves as a primary support and implementation resource for the Division’s Salesforce applications and peripheral apps;
• Maintains and manages visualforce pages, omniscript forms, omniscript templates, communities, lightning web components, Apex classes and triggers, APIs / external integrations, workflows, processes, flows, email alerts, omniscript, document generation, templates, forms, fields and objects, record types, assignments, permissions, page layouts etc.
• Ensures data integrity best practices, identifies and troubleshoots data issues through Salesforce configuration or third party integrations, manages and creates reporting and dashboards, ensures data backups.
• Works directly with the business units and product owner(s) to define and document required business functions and processes for the purpose of addressing incidents and change orders required for system functionality.
• Supports new and existing product owners and other staff, assisting with agile activities and areas that request support, such as creating user training, materials, requirements gathering, and demonstration when new systems and functionality are implemented.
• Attends meetings, serves on task forces or teams, completes projects, and performs other duties as assigned by the supervisor.

Requirements

Minimum Qualifications: Six (6) years of experience in Salesforce development and configuration or experience similar to the duties assigned to the position.

Preferred Qualifications: Relevant experience with the State of Colorado, preference for Salesforce certifications, experience in permitting, compliance, inspection, experience with data analysis, migration, or reporting, experience with user story creation or requirements gathering.

Qualifications

Education And Experience: A combination of related education and/or relevant experience in Salesforce development and configuration or experience similar to the duties assigned to the position and/or a degree in Computer Science, Management Information Systems (MIS), and Information Systems or closely related equal to six (6) years.

Benefits

Coverage includes: Free parking, access to RTD bus lines, retirement (PERA options), medical and dental health plans, defined benefit plan or the PERA defined contribution plan, plus optional 401K and 457 plans, paid life insurance, short- and long-term disability coverage, 11 paid holidays per year and generous personal time off, tuition assistance, wellness programs, professional development opportunities on a wide variety of subjects, career advancement opportunities throughout the State system, some positions may qualify for the Public Service Loan Forgiveness (PSLF) Program.

Pay

Salary range: $79,500 - $119,250 annually.

Schedule

Hybrid workplace options available, at the discretion of the supervisor and based on business needs.