Technology Project Engineer IT New Builds

About the Company

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. With over 25 years of experience, Milestone supports category-defining enterprise clients and specializes in solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow.

Milestone’s culture is built on collaboration, inclusivity, and employee empowerment, fostering an environment where professionals deliver services based on best practices and a robust service delivery framework. The company leverages Intelligent Automation to accelerate IT transformation, helping businesses sharpen their focus on objectives and improve employee productivity. With more than 3,000 employees serving over 200 companies worldwide, Milestone is revolutionizing the way IT is deployed through key technology partnerships and a people-first approach.

About the Role

The IT New Builds Team at Milestone Technologies is responsible for installing, repairing, and replacing all technology that supports offices in the Bay Area, including corporate networks, physical security systems, and audio/visual systems (video conferencing and event spaces). A Technology Project Engineer will perform or oversee installations, configuration, repair, and maintenance of IT/AV/physical security hardware, as well as support specialized projects and infrastructure upgrades. The role includes project management for physical security systems, audio/visual, and network equipment installations, partnering with REWFS, IT, Audio Visual, and Physical Security teams to ensure seamless technology deployment in new office builds, upgrades, and retrofits.

Responsibilities

• Assist with the deployment of technology as part of new office build-outs and renovations in partnership with REWFS, IT, AV, and Physical Security teams.
• Ensure effective, timely, and consistent communication during all projects.
• Follow CZI standards for networks, access control, CCTV, video conferencing, and other technical systems.
• Oversee the setup, configuration, and upgrade of new and existing printers, workstations, meeting room AV, physical security, and network peripherals by vendors.
• Assist in testing new technology, prototypes, or hardware updates, often documenting results.
• Coordinate project timelines, vendor deliverables, and cross-functional stakeholders to ensure on-time, on-budget completion.
• Conduct site surveys, develop scopes of work, and create system documentation (as-builts, rack elevations, network diagrams).
• Resolve and document hardware, physical security, networking, and A/V issues.
• Maintain records of equipment inventory, track project progress, and report on hardware system performance or issues.
• Perform physical installations of hardware, such as monitors, audio-visual meeting room equipment, physical security hardware, cabling, and setting up equipment in various desktop environments at Bay Area locations.

Requirements

• Bachelor’s degree or equivalent technical training/certification in networking, audio-visual, or physical security.
• CTS (Certified Technology Specialist) or CTS-I certification, or CompTIA Network+ or Security+ certification.
• Experience managing small-to-midsize AV/IT integration projects end-to-end.
• Working knowledge of at least one of the following: IT infrastructure (MDF cabling, hardware), networks, physical security systems, video conferencing, or audio-visual hardware.
• Experience with AV control systems and DSPs (Crestron, Extron, Biamp, QSC, or similar).
• Ability to manage multiple tasks concurrently with a hands-on approach to achieving team goals.
• Some previous construction experience.
• Proficiency with networking infrastructure fundamentals and troubleshooting skills.
• Strong communication skills to interact with vendors and end-users, along with attention to detail and analytical problem-solving abilities.

Pay

Estimated pay range: $88,000–$145,000 USD per year. Exact compensation depends on job-related knowledge, skills, experience, licenses or certifications, and location.