IT Project Engineer
Charles IT · Stamford, CT · 1 mo ago
On-siteInformation TechnologyFull-time
Responsibilities
- Lead and execute technical projects for clients, ensuring smooth delivery from kickoff through post go-live support
- Participate in project kickoff meetings to align on scope, timelines, expectations, and risks
- Complete assigned tasks as outlined in client Statements of Work (SOWs)
- Provide post go-live support to stabilize and optimize client environments
- Collaborate with third-party vendors and co-managed teams to meet project objectives
- Maintain clear and thorough documentation of systems, tools, and project processes
- Communicate proactively with clients and internal teams about changes, outages, and project impacts
- Record daily time entries, expenses, and work notes in ConnectWise
- Send weekly client-facing project status updates and participate in check-in meetings
- Engage in team discussions, project debriefs, and continuous improvement efforts
- Take on additional duties and responsibilities as assigned
Requirements
- 5 or more years of experience (preferred)
- Certifications such as MCSA, VCP, CCNA are a plus
- Experience with platforms like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus
- Strong communication skills are essential for success in this role
- Able to manage multiple tasks and collaborate effectively within a fast-paced, client-focused team
- Enthusiastic about taking on challenges in a growing company with a diverse client base
- Self-driven and capable of working independently with minimal supervision
- Excellent organizational skills and strong attention to detail
Benefits
- Medical
- Dental
- Vision
- Life
- Disability
- Paid Holidays
- PTO
- 401K
- Bonuses
Project Scope
- Hypervisor replacements and migrations (e.g., Hyper-V, VMware)
- Email platform migrations to Microsoft 365
- Server builds, upgrades, and full environment migrations
- Network infrastructure upgrades and complete overhauls
- Office IT build-outs for new or expanding locations
- Business application deployments (e.g., CRM, ERP systems)
Qualifications
- Passionate People
- Exceptional Service
- Endless Improvement
- Honest and Forthright
Schedule
- Full-time
Pay
- Competitive salary commensurate with experience
Company Culture
- Inclusive environment for all employees
- Commitment to diversity and inclusion