Technology Procurement Associate (R-19401)

Essential Key Responsibilities

• Manage the end-to-end procurement of end-user hardware, software, accessories, and mobile devices and services.
• Process purchase requests, create purchase orders, track fulfillment, and coordinate timely delivery including expedited shipments and issue resolution.
• Support employee onboarding and ongoing workforce needs by provisioning equipment for new hires and managing refresh, replacement, and upgrade cycles for obsolete or damaged assets.
• Cookordinate software licensing, mobile provisioning, and service management in accordance with established standards and approved platforms.
• Partner with vendors to obtain quotes, manage pricing and negotiations, monitor performance, and resolve delays, discrepancies, or service issues.
• Maintain accurate asset and lifecycle records from procurement through deployment and decommissioning, while validating invoices and supporting accounts payable processes.
• Generate procurement and spend reports, ensure policy compliance, and identify opportunities for process improvement and automation.

Essential Skills and/or Certifications

• A high school diploma or GED is required. A bachelor's degree in Business, Information Technology, Supply Chain Management, or a related field is preferred.
• At least two years of relevant experience in IT procurement, technology asset management, or a related field are required.
• Vendor and contract management experience, including quoting, pricing negotiations, and performance monitoring, is essential.
• Knowledge of procurement compliance requirements, including approval workflows, spend thresholds, and vendor onboarding standards, is necessary.
• Strong analytical, reporting, and problem-solving skills with high attention to detail are required.
• Familiarity with ticketing and service management platforms such as ServiceNow or equivalent tools is beneficial.
• Experience with ERP or procurement platforms such as Workday or equivalent systems is advantageous.
• Proficiency in Microsoft Excel and reporting tools such as Power BI for spend analysis and procurement tracking is required.
• Familiarity with telecom lifecycle management platforms such as Tangoe Mobile, and device management tools such as Microsoft Intune (preferred).
• Experience supporting procurement operations in a distributed or multi-site environment is desirable.
• Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
• Where applicable, fluency in English and languages relevant to the working market is required.

Physical Requirements

• Ability to sit, speak and operate telephone and/or computer for long periods of time.
• Ability to handle pressure, stressful conditions, and conflict resolution.
• Ability to work day, evening and/or weekend hours as needed.
• Ability to travel by any form of transportation.