Technology Consultant III

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

About the company

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

About the role

Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer relationships to ensure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.

Responsibilities

• Implement part or all of the technical solution to the client, in accordance with an agreed technical design.
• Occasionally responsible for providing a detailed technical design for enterprise solutions.
• Understand a broad spectrum of company technology to provide part or all of a detailed technical design which meets customer requirements.
• Often lead small to medium technical projects.
• Work with and under the direction of the Project/Technical Manager and with customer nominated representatives.
• Liaise with Solutions Architect as appropriate.
• Provide technical support and input on the application of technology to a defined business segment.
• Provide advice on solution and integration opportunities to defined segments.
• Provide technical leadership on specific integration activities that are part of an engagement.
• Provide planning and design support for the development of solution architectures that will be implemented in a multiple system environment.
• Communicate across client community, and be viewed as adding value.
• Demonstrate execution of the company strategy.
• Contribute to knowledge tools and communities, and ensure project learnings are documented and shared.
• Role model knowledge sharing and re-use within practice or profession.
• Proactively encourage membership and contributions of others to professional community.
• Use professions to meet the relevant certification and professional standards.
• Produce internally published material such as knowledge briefs, service delivery kit components or modules, etc.
• Participate in the selling process in C&I and work with sales/principals on pre-sales activities.

Requirements

• 5+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (8+ years in total).
• Sufficient depth and breadth of technical knowledge to be individually responsible for the design and scope of deliverables within a field of expertise.
• Has led small team in delivery of a specific deliverable.
• Mastered at least one technical discipline with strong knowledge in at least three major technology areas.
• Advanced level of business, technical, or functional knowledge.
• Ability to perform/drive resolution of problems on combinations and interactions of products.
• Ability to apply technology and consulting to solve a client business problem.
• Ability to communicate and present complex issues with assurance and confidence.
• Demonstrates the use of consulting skills including: questioning, listening, ideas development, permission and rapport, and influencing.
• Ability to conduct/lead oral status/technical interchange meetings with clients on small to medium sized engagements.
• Own and produce customer documentation.
• Ability to translate technical details into concise and easy to understand written form.
• Ability to write relevant components of a proposal document (e.g. answer specific RFP questions).
• Ability to translate verbal requirements from face to face client meetings into requirements documents, statements of work, and proposals.
• Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate.
• From the requirements, able to develop a high level design or plan, and then estimate the amount of effort required to deliver.
• Able to advise the engagement owner about the risks associated with this work package.
• Ability to work with a team to provide written responses to technical proposals and/or reports/documentation for delivery.

Benefits

• Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial and emotional wellbeing for team members and their loved ones.
• Personal & Professional Development: Specific programs to help reach career goals, including opportunities to become a knowledge expert or apply skills to another division.
• Unconditional Inclusion: Inclusive work environment that celebrates individual uniqueness, with flexibility to manage work and personal needs.