Technology and Training Manager

About the role

Buildlabs Texas builds luxury custom homes through a commitment to craftsmanship, precision, and innovation. Guided by our philosophy of Building Beyond, we combine advanced construction methods with disciplined project execution to deliver exceptional homes. As our Austin luxury residential business grows, we are seeking a Technology & Training Manager to manage our technology infrastructure, lead employee training, and implement digital tools that improve how our teams work.

The Technology & Training Manager ensures that Buildlabs employees have the technology, knowledge, and training needed to perform their roles effectively. Based in Austin, this position coordinates and standardizes technology, equipment, software platforms, and related practices across our New York, Germany, and Texas locations. The role establishes consistent systems, security standards, training, and employee support while accommodating location-specific operational requirements. Responsibilities include managing hardware, software, cybersecurity, and digital assets; designing, implementing, and managing all employee training activities; and incorporating appropriate artificial intelligence platforms into company workflows. The successful candidate will combine strong technical skills with the ability to teach, document processes, and guide employees through change. Protecting company intellectual property, confidential information, and client privacy is a core responsibility.

Responsibilities

• Technology Infrastructure & Standardization
  • Coordinate technology planning, equipment selection, purchasing, configuration, and deployment across New York, Germany, and Texas.
  • Establish and maintain companywide standards for hardware, software, system access, technology use, and equipment replacement.
  • Work with leadership and designated personnel at each location to align technology practices, training, and support procedures.
  • Oversee company computers, tablets, phones, printers, networks, and jobsite technology for Texas location.
  • Manage software platforms, subscriptions, licenses, configurations, and user accounts; eliminate unnecessary duplication and promote compatibility across locations.
  • Set up and deploy equipment and system access for new and existing employees.
  • Provide timely technical support to office and field employees, coordinating with outside providers as needed.
  • Manage network connectivity and technology infrastructure across offices and jobsites.
  • Maintain an accurate inventory of technology assets, assignments, warranties, and replacement needs across all locations.
  • Oversee cloud storage, backups, and disaster recovery processes, including periodic verification of recovery capabilities.
  • Coordinate third-party IT vendors and service providers, monitoring service quality and costs.
  • Support construction platforms and digital workflows used for project management, estimating, document control, accounting, and timekeeping.
• Employee Training & Development
  • Design, implement, coordinate, and manage all training activities for Buildlabs employees.
  • Partner with leadership and subject matter experts to identify training needs, establish learning objectives, and develop role-specific training plans.
  • Establish consistent training standards across New York, Germany, and Texas while addressing Texas operational needs.
  • Develop and maintain a structured training program covering onboarding, company systems, operating procedures, cybersecurity, AI usage, and job-specific skills.
  • Create and maintain clear training materials, including written procedures, reference guides, instructional videos, and practical exercises.
  • Deliver individual, group, in-person, and virtual training appropriate to office and construction teams.
  • Coordinate specialized technical, safety, and compliance training with qualified internal personnel or external providers.
  • Maintain a companywide training calendar and records of participation, completion, required certifications, and refresher needs.
  • Assess employee proficiency through practical demonstrations, knowledge checks, and leadership feedback.
  • Provide follow-up coaching and update training when systems, processes, or job requirements change.
  • Measure training effectiveness through employee proficiency, system adoption, reduced errors, and improved consistency.
• AI Integration & Workflow Improvement
  • Identify and evaluate opportunities to incorporate AI platforms into company workflows, including administrative tasks, document preparation, reporting, knowledge management, and construction support.
  • Recommend appropriate AI tools and lead approved implementations, integrations, and ongoing platform management across company locations.
  • Develop practical AI workflows that improve efficiency while maintaining accuracy, accountability, and appropriate human review.
  • Establish and maintain an approved AI platform list and clear employee guidance for permitted uses.
  • Evaluate platform privacy settings, data retention practices, access controls, and use of company information for model training before recommending adoption.
  • Train employees to use AI effectively, verify outputs, and recognize limitations.
  • Establish safeguards to prevent unauthorized disclosure of proprietary designs, project documents, financial information, employee records, client information, and other confidential materials through AI tools.
  • Monitor adoption, subscription costs, workflow performance, and measurable business value.