Technology & AI Learning Specialist

Position Summary

As part of the Professional Development team, the Technology & AI Learning Specialist will deliver technical learning programs on a variety of topics offered to GT attorneys and staff, including AI integrated resources, internal legal applications, and regular New Hire Onboarding.

Key Responsibilities

• Delivers learning programs for attorneys and staff on the firm’s core technical applications and AI resources.
• Training delivery formats include in-person classroom, virtual training, and one-on-one instruction.
• Regularly facilitates Global New Hire Onboarding for the North American offices.
• Effectively uses the firm’s virtual platforms to ensure the learning environment is engaging; working in conjunction with other members of the learning team as needed to keep up with the new features of the virtual platforms.
• Serves as training lead where project management skills will be required to coordinate efforts and resources within the Professional Development team as part of a larger project team.
• Works with instructional designers to ensure firm-branded templates are used and that deliverables are reviewed for quality assurance prior to implementation.
• Serves as the training lead where project management skills will be required to coordinate efforts and resources within the Professional Development team as part of a larger project team.
• Builds relationships with various stakeholders in the US offices to understand their business objectives and align training efforts.
• Designs and develops world-class engaging programs and curricula for their offices as needed; define objectives, outline course content and exercises, develop content, assessments and supporting materials for learning efforts.
• Partners with regional human resource professionals, business directors or operational department heads to conduct needs analysis to recommend and implement appropriate learning programs to address skill gaps and provide feedback to management.
• Takes ownership of assigned projects and shows commitment to the job; ability to work independently.

Qualifications

• Proven proficiency in delivering technology training programs in-person and virtually.
• Strong technical and project management skills.
• Able to establish credibility with client base as a valuable resource and consultant in technical training and applications.
• Proficient in the application of instructional design.
• Excellent verbal, written and interpersonal communication skills in the English language.
• A self-starter who takes ownership of assigned projects and shows commitment to the job; ability to work independently.
• Education & Prior Experience:
• 5 years of experience in a training environment, preferably in a professional services organization; prior legal industry experience is desired.
• Bachelor's Degree or equivalent experience in Technology, Education, or related field preferred.
• Certified Professional in Learning and Performance a plus.
• Experience with AI integrated applications a plus, including CoCounsel, Westlaw Advantage, Luminance, Definely, Intelligize+ AI, Clearbrief, and Copilot Technology.
• Strong technical knowledge of multiple software applications used in a legal environment including MS Office 365, iManage or similar large document management system, and BigHand or similar document production tools.

Skills & Competencies

• Proven proficiency in delivering technology training programs in-person and virtually.
• Strong technical and project management skills.
• Able to establish credibility with client base as a valuable resource and consultant in technical training and applications.
• Proficient in the application of instructional design.
• Excellent verbal, written and interpersonal communication skills in the English language.
• A self-starter who takes ownership of assigned projects and shows commitment to the job; ability to work independently.

Benefits

We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.