Techno-Functional Analyst – Manufacturing Operations

About the role

We are seeking an experienced Techno-Functional Analyst with 7+ years of experience in Manufacturing Operations, Digital Manufacturing, and Operational Excellence initiatives. The ideal candidate will possess strong domain knowledge across manufacturing processes, machine reliability, downtime management, dynamic disruption handling, and production performance optimization. This role requires close collaboration with business stakeholders, operations teams, IT teams, and solution providers to translate business requirements into scalable digital solutions.

Responsibilities

• Analyze and document manufacturing business processes across production operations.
• Assess and improve key operational areas including:
• Downtime Management
• Machine Reliability & Asset Performance
• Dynamic Disruption Management
• Production Scheduling & Execution
• OEE (Overall Equipment Effectiveness)
• Root Cause Analysis and Continuous Improvement
• Identify process inefficiencies and recommend technology-enabled solutions.
• Gather, analyze, and document business requirements from manufacturing stakeholders.
• Create and maintain:
• Business Requirement Documents (BRD)
• Functional Requirement Specifications (FRS)
• Process Flow Diagrams
• User Stories and Acceptance Criteria
• Gap Analysis Documentation
• Translate business needs into functional specifications for technical teams.
• Act as the liaison between Manufacturing Operations, Engineering, Quality, Supply Chain, and IT teams.
• Facilitate workshops, requirement gathering sessions, and solution reviews.
• Manage stakeholder expectations and ensure alignment throughout project lifecycles.
• Present findings, recommendations, and project updates to business leadership.
• Collaborate with solution architects, developers, and implementation teams.
• Support design and deployment of manufacturing solutions such as MES, Manufacturing Analytics, Predictive Maintenance, Reliability Platforms, and Production Monitoring systems.
• Validate functional designs against business requirements.
• Develop test scenarios, test scripts, and validation plans.
• Lead System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Capture and manage defect management and resolution activities.
• Ensure business sign-off and successful solution adoption.
• Support user training and change management initiatives.
• Develop process documentation, user guides, and operational procedures.
• Aid in rollout planning and post-implementation support.

Requirements

• 7+ years of experience as a Business Analyst, Functional Analyst, or Techno-Functional Consultant within Manufacturing environments.
• Experience in at least 1–2 full-cycle Manufacturing Transformation, MES, Smart Factory, Industry 4.0, or Digital Manufacturing projects.
• Strong understanding of manufacturing KPIs and operational workflows.
• Hands-on experience in one or more of the following areas:
• Downtime Tracking and Analysis
• Machine Reliability and Asset Performance Management
• Dynamic Disruption Management
• Production Operations
• Maintenance Operations
• OEE Monitoring and Improvement
• Manufacturing Analytics
• Continuous Improvement Initiatives
• Business Process Mapping
• Requirement Gathering and Analysis
• BRD/FRD Documentation
• Process Modelling (Visio, BPMN, etc.)
• Gap Analysis
• UAT Planning and Execution
• Stakeholder Engagement and Communication
• Familiarity with Manufacturing Systems such as:
• MES (Manufacturing Execution Systems)
• ERP Manufacturing Modules
• Reliability and Asset Management Solutions
• Production Monitoring Platforms
• Industrial IoT and Manufacturing Analytics
• Ability to work effectively with technical teams and understand system integrations.
• Experience with Industry 4.0, Smart Manufacturing, or Digital Factory initiatives.
• Exposure to SAP Manufacturing, SAP Digital Manufacturing, Siemens Opcenter, Rockwell FactoryTalk, AVEVA, Ignition, PTC ThingWorx, or similar platforms.
• Knowledge of Lean Manufacturing, Six Sigma, TPM, or Reliability Engineering concepts.
• Certification in Business Analysis, Agile, Scrum, or Project Management is desirable.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation abilities.
• Stakeholder management and facilitation skills.
• Ability to bridge business and technology teams.
• Process-oriented mindset with attention to detail.
• Experience working in cross-functional and global teams.

Qualifications

• Education: Bachelor's degree in Engineering, Computer Science, Business Administration, or related field.
• Professional Certifications: Certified Business Analysis Professional (CBAP), Certified ScrumMaster (CSM), or similar.

Skills

• Technical Skills: Proficiency in Microsoft Office Suite, SAP, and other relevant software tools.
• Soft Skills: Strong interpersonal and communication skills, ability to lead and manage projects, and excellent organizational and time management skills.

Benefits

• Competitive salary commensurate with experience.
• Flexible work schedule.
• Health insurance coverage.
• Employee development programs.
• Professional growth opportunities.

Pay

• $80,000 - $120,000 annually.

Schedule

• Full-time position.

Contact

For more information about this opportunity, please contact [Contact Information].