Technician-Video Monitoring

Responsibilities

• Remotely and continually observes multiple patients for the purpose of identifying behaviors which are potentially hazardous to patient or others.
• Identifies safety concerns, documents safety-related observations and communicates patient’s needs and concerns to nursing unit staff.
• Recognizes and verbally intervenes / interacts with patient in a professional and compassionate manner to redirect behavior that leads to potential or actual threat to patient’s safety.
• Immediately alerts nursing staff when physical intervention is required.
• Accurately documents observations, interventions, and events in tele-sitting software according to defined procedures.
• Participates in ongoing educational activities.
• Completes assigned goals.

Specifications

• Experience: Minimum Required 1 year experience in a healthcare role requiring direct, Professional, and compassionate communication with patients and families. (Nursing home, skilled nursing facility, hospital, home care, phlebotomy, transporter)
• Education: Minimum Required High-school diploma or GED.
• Skill: Skill in communicating clearly and effectively using standard English in written, oral, and verbal format. Skill to record information accurately and as necessary to perform job duties.
• Special Skills: Ability to sit for long periods, focus, multi-task and observe multiple patients at one time. Computer literacy, critical thinking skills, assertive, organized, professional. Clear speaking voice over microphone.

Training

• Minimum Required: Approved nursing, medical assistant or other allied heath course is preferred but not required.