Technician Trainee

About the role

The Technician Trainee (TT) role is a developmental position intended to familiarize a new employee with the Technician role while working as a Service Employee and is enrolled in Ryder’s 18 month Technical Training Developmental Program. The incumbent will be assigned to a mentor and receive hands-on experience and knowledge in a professional shop environment. In addition, Ryder will have the opportunity to gauge the trainee’s technical aptitude, work ethic, and if they are a culture fit. The ultimate goal is to acclimate the Technician Trainee to Ryder’s current business model, culture, and practices which could potentially lead to a future Technician I or Technician II position.

Requirements

• High School diploma or equivalent preferred
• Zero to one (1) year mechanical experience working with, and maintaining, primarily diesel engines preferred
• Must be 18 years of age or older
• Proficiency in English written and verbal communication skills
• Demonstrated customer service skills
• Strong technical aptitude with ability to learn to use and maintain equipment and machinery preferred
• Ability to: Quickly troubleshoot and resolve problems preferred
• Work independently and as a member of a team
• Professionally represent Ryder and competently engage both Ryder employees and customers
• Demonstrated time management and priority setting skills
• Strong sense of personal accountability and a proven track record of achieving desired results
• Competency in basic computer skills and in a Microsoft Office environment
• Beginner level knowledge of machines and tools, including their designs, uses, repair, and maintenance preferred
• Beginner level knowledge of shop management systems preferred
• Valid Commercial Driver License (CDL) CLASS A, preferred
• DOT safety regulated position; regulated tech
• Safety sensitive position; minimum age requirements and work hours will be determined by State Law
• Regulated tech Must be able to obtain CDL within 6 months after hire
• Pass a Ryder drug test
• Pass a DOT physical
• Pass a Ryder road test
• Pass a Ryder background and motor vehicle check including drug and alcohol verification from previous employers for the last three (3) years

Responsibilities

• Move heavy duty vehicles into or out of yard, wash bay, service shop, or delivered to rental shop.
• Wash and detail vehicles manually or using automated equipment; fuel diesel, natural gas, and hybrid vehicles properly while adhering to all shop safety policies and procedures; record fuel activity and maintain proper fuel and DEF inventories and reconciliation; this includes using hand held devices to properly identify customer and required services.
• Perform multi-point inspection on inbound units as required by company policies and procedures; this includes checking vehicle tire pressure and thread, fluid levels, lights, washing vehicle windows, changing tires, inspecting refrigeration units on trucks, and reporting service or driver issues to shop.
• Maintain fuel island area to Six Sigma standards and policies; perform some facility maintenance; perform minor maintenance tasks as assigned by supervisor.
• Attend and complete all Technician Training Development Program requirements and assessments. Training will include hands-on and online training as well as performing tasks learned. Technician Training Development Program will include but is not limited to: Service Island Training: Service Island Multi-point Inspection (includes Hand Held), Vehicle Fueling and Washing, Environmental Safety & Spill Response, Safe Driving, Service Island Organization & Cleanliness (6S Standards), Technician I Training: Preventive Maintenance, Tire and Wheel, Service Bay Tool, Technician II Training: HD Electrical, Air and Hydraulic Brakes.
• Performs other duties as assigned.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.