Technician Support Specialist

About the Role

Our client, a leading healthcare and life sciences provider, is seeking a Technician Support Specialist to join their team. The successful candidate will provide advanced technical support for multiple project teams concurrently, with a heavy emphasis on medical device testing, troubleshooting, and cross-functional collaboration.

Core Responsibilities

• Utilize a broad set of analytical and technical tools with a strong emphasis on Risk Reduction Testing (RRT) and Verification and Validation (V&V) testing.
• Apply mechanical, Quality Assurance (QA), and analytical skills to diagnose and resolve advanced technical problems, including operating Instron testing equipment.
• Handle multiple concurrent projects simultaneously, understanding task priorities to plan daily activities and develop creative solutions under protocols.
• Partner with a broad group of cross-functional staff, including supervisors, engineers, designers, technicians, vendors, and suppliers.
• Take a lead role in selected technical activities, which may include training, mentoring, coaching, or providing daily guidance to designers and technicians.
• Own and support advanced technical testing workflows from the initial concept phase completely through V&V and production deployment.

Required Skills & Experience

• High School Diploma or GED equivalent
• Hands-on experience or proficiency utilizing Instron mechanical testing machinery
• Proven analytical skills to troubleshoot and resolve advanced technical issues within a primary technical discipline
• Demonstrated ability to manage multiple projects at once and self-direct daily schedules based on project priorities
• Strong capability to interface directly with supervisors, engineers, and external vendors/suppliers
• Experience working within strict protocol frameworks to develop creative engineering or mechanical solutions

Preferred Qualifications

• Associate degree, 2-year trade school certification, or military technical school training
• 5+ years of professional engineering, designing, or drafting experience
• Technical skills or knowledge in a secondary technical discipline (e.g., dual experience in both QA and Mechanical support)
• Experience interviewing, recruiting, selecting, or onboarding technical project team members

Key Competencies & Behaviors

• Actively seeks out new assignments and works independently to identify the necessary breadth of project tasks
• Functions effectively across multiple technical disciplines to enhance cross-functional collaboration
• Balances strict structural guidelines with creative, out-of-the-box technical troubleshooting

Work Environment

Location: Indianola, PA
Expectations: Onsite

Compensation & Benefits

Pay Range: $22.00–$32.00 per hour. Final compensation may vary based on background, knowledge, skills, and location. We comply with local wage minimums.

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

About KellyMitchell

At KellyMitchell, our culture is world class. We're movers and shakers! We don't mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.