Technician, Senior Communications, Avaya

Key Responsibilities

• Installation, configuration, maintenance, and troubleshooting for Avaya Communications equipment, including CM, Session Manager, System Manager, G430 and G450 media gateways, and Voicemail.
• Aid the projects group with the implementation of project-related systems.
• Support and first-level training of field operations personnel.
• Work with carrier services on voice networks for installing, provisioning, and troubleshooting voice and data infrastructures.
• Provide 24x7 on-call support.
• Travel up to 50%.

Required Qualifications

• A high school degree or G.E.D.
• An Associate's degree in Electronics or 7 years of equivalent experience in the field of Electronics.
• 7 years of experience in the installation and/or maintenance of Avaya telecommunications systems.
• The ability to utilize test equipment and software required to support Avaya telecommunications systems in the field.
• Proficiency with Microsoft Word and Excel.
• The ability to work independently of direct supervision and prioritize assigned activities.
• The ability to interact with internal and external teams to solve problems.
• The physical ability to work in an outdoor environment and safely and effectively operate a motor vehicle.

Preferred Qualifications

• A network certification such as a CCNA.

Company Overview

Our client is one of the largest publicly traded partnerships and a leading North American provider of midstream energy services to producers and consumers of natural gas, NGLs, crude oil, refined products, and petrochemicals. Their services include natural gas gathering, treating, processing, transportation, and storage; NGL transportation, fractionation, storage, and import and export terminals; crude oil gathering, transportation, storage, and terminals; petrochemical and refined products transportation, storage, and terminals; and a marine transportation business that operates primarily on the United States inland and Intracoastal Waterway systems.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview

• Medical, dental, vision, life, disability, and other insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with a company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• A corporate discount savings program and other discounts.
• On-demand training program, certification prep, and a library of technical and leadership courses/books/seminars.
• Certification discounts and other perks to associations that include CompTIA and IIBA.
• A dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.

Equal Opportunity Employer

We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.