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Jobs · Information Technology · Arizona

Technician II- Data Center

IES Communications · Phoenix, AZ · 1 mo ago
Information Technology$29/hrFull-time
We need to output HTML fragment with sections: h3 headings for sections present: About the role? The posting has "Job Summary". Could map to "About the role". Also "Job Duties And Responsibilities" -> Responsibilities. "Qualifications" -> Qualifications. Also "Physical and Mental Requirements:" part of qualifications. Also "Education, Certification, License, And Skill Requirements" could be part of Qualifications or separate? Might combine into Qualifications. Also "Benefits" section: there is mention "Full benefits available after 30 days of employment!" and later "Company 401K plan with Employer Contribution Match Company Paid Time Off Company Paid Life Insurance Choice of Medical Coverage including Prescription and Short Term Disability Plans Choice of Dental and Vision Coverage Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage Auto and Home Insurance Discount Programs". So we have benefits details. Also Pay: "Min USD $29.00/Hr. Max USD $29.00/Hr." So pay is $29/hour both min and max. So we can include Pay section with that info. Schedule: Not specified; there is "Full-time, direct hire position!" So schedule: Full-time. Could include Schedule section with "Full-time". The rule: only include section if posting has real specific content. So we can include Pay and Schedule. We must not repeat job title as heading. Use h3 for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which headings to use based on content. We have About the role (Job Summary). Responsibilities (Job Duties And Responsibilities). Qualifications (Qualifications section includes Physical and Mental Requirements, Education, Certification, License, And Skill Requirements). Could also have Skills but maybe not needed. We'll include Qualifications. Benefits: we have details. Pay: we have min/max. Schedule: we have Full-time. We should not include Skills unless there is explicit skills list; we have some skills in qualifications but we can keep under Qualifications. We must use
  • for any list of duties/requirements/benefits. So for Responsibilities we need list items. For Qualifications we need list items. For Benefits list items. For Pay maybe just a paragraph. For Schedule maybe paragraph. We must preserve all substantive information, not invent or summarize away detail. Must not include boilerplate like EEO, legal, etc. Must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to strip out all that. We need to keep the substantive content: Job Summary paragraph, duties list, qualifications list (including physical/mental requirements, education/certification/license/skill requirements), benefits list, pay info, schedule info. Let's extract. Job Summary: "The Technician II - Data Center Services will support both the Physical and Virtual Infrastructure of the organization and its facilities. The Technician II - Data Center Services will drive data center best practice and relative industry standards into working processes and procedures as/where applicable." We can keep that as

    . Job Duties And Responsibilities: list items: - Directly support and complete all scheduled data center MACs (Moves/Adds/Changes) - Hardware installation MACs, including device labeling, power connectivity and network cable connectivity - Complete hardware support work orders involving hardware and cabling MACs, certification, troubleshooting and break-fix - Asset management, auditing and daily work log/ticket tracking - Provide smart-hands assistance as required for multiple customers at various sites within specified SLA response times (on-call duties may apply) - Maintain a safe and secure operating environment within the data center and report any violations to their immediate supervisor - Detailed and thorough documentation and record keeping - Maintain site security protocols, badging requirements and data protection procedures - Ensure all media storage devices (Hard drives, thumb drives, CD/DVD’s, etc.) are properly logged, secured and documented to ensure compliance with retention practices - Strong working knowledge with server and network hardware/components, copper and fiber infrastructure installation and testing, data center productivity and support tools, applications and software (Windows, Linux, SSH, RDP, Putty, etc.), and data center infrastructure management (DCIM) related tools - Coordinate equipment/material receiving, shipping and RMA processing support as/when required - Provide vendor and security escorts as needed - Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a regular basis - Support standard and emergency operating procedures for data center. - Provide status reporting regarding Data Center service availability, performance, capacity utilization as required - Daily error log reporting and physical DC inspections for general health, power, cooling, hazards, etc. - Coordinates equipment installation and delivery schedules in accordance with set project plans - On-Call duties as needed We need to ensure we keep all. Qualifications: includes Physical and Mental Requirements bullet list, plus Education, Certification, License, And Skill Requirements. Let's extract Physical and Mental Requirements: - Must be self-motivated, detail oriented, positive in approach, professional and help create, develop and implement project process improvement(s) - Must promote the company culture and mission to all employees, vendors, clients and business partners - 3+ years working in data centers, operations or related technical field - General knowledge of server/network equipment and software support configurations - Intermediate understanding of AC/DC power principles, data center power distribution and data center best practices - Strong aptitude for independent working environment and high productivity rate - Must be able to act as the company liaison for interface with customer representative(s) - Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s) - Must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds - Must be able to stand and walk for extended periods. - Must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones - Excellent communication and customer relationship skills - Regular attendance is mandatory Education, Certification, License, And Skill Requirements: - Must possess at least a High School diploma or GED equivalency - Three (3) years minimum of data center experience - Must possess at least two (2) active industry certifications - Must be highly proficient with Microsoft Office (Word, Excel) - Must meet Company minimum driving standards - License Required No - Minimum Education High School We could combine these into a single qualifications list. Benefits: list: - Full benefits available after 30 days of employment! - Company 401K plan with Employer Contribution Match - Company Paid Time Off - Company Paid Life Insurance - Choice of Medical Coverage including Prescription and Short Term Disability Plans - Choice of Dental and Vision Coverage - Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage - Auto and Home Insurance Discount Programs Pay: - Min USD $29.00/Hr. - Max USD $29.00/Hr. Schedule: - Full-time, direct hire position! We could phrase schedule as "Full-time". The direct hire is employment type but schedule is full-time. We need to output only HTML fragment, no extra text. Let's construct:

    About the role

    The Technician II - Data Center Services will support both the Physical and Virtual Infrastructure of the organization and its facilities. The Technician II - Data Center Services will drive data center best practice and relative industry standards into working processes and procedures as/where applicable.

    Responsibilities

    • Directly support and complete all scheduled data center MACs (Moves/Adds/Changes)
    • Hardware installation MACs, including device labeling, power connectivity and network cable connectivity
    • Complete hardware support work orders involving hardware and cabling MACs, certification, troubleshooting and break-fix
    • Asset management, auditing and daily work log/ticket tracking
    • Provide smart-hands assistance as required for multiple customers at various sites within specified SLA response times (on-call duties may apply)
    • Maintain a safe and secure operating environment within the data center and report any violations to their immediate supervisor
    • Detailed and thorough documentation and record keeping
    • Maintain site security protocols, badging requirements and data protection procedures
    • Ensure all media storage devices (Hard drives, thumb drives, CD/DVD’s, etc.) are properly logged, secured and documented to ensure compliance with retention practices
    • Strong working knowledge with server and network hardware/components, copper and fiber infrastructure installation and testing, data center productivity and support tools, applications and software (Windows, Linux, SSH, RDP, Putty, etc.), and data center infrastructure management (DCIM) related tools
    • Coordinate equipment/material receiving, shipping and RMA processing support as/when required
    • Provide vendor and security escorts as needed
    • Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a regular basis
    • Support standard and emergency operating procedures for data center.
    • Provide status reporting regarding Data Center service availability, performance, capacity utilization as required
    • Daily error log reporting and physical DC inspections for general health, power, cooling, hazards, etc.
    • Coordinates equipment installation and delivery schedules in accordance with set project plans
    • On-Call duties as needed

    Qualifications

    • Must be self-motivated, detail oriented, positive in approach, professional and help create, develop and implement project process improvement(s)
    • Must promote the company culture and mission to all employees, vendors, clients and business partners
    • 3+ years working in data centers, operations or related technical field
    • General knowledge of server/network equipment and software support configurations
    • Intermediate understanding of AC/DC power principles, data center power distribution and data center best practices
    • Strong aptitude for independent working environment and high productivity rate
    • Must be able to act as the company liaison for interface with customer representative(s)
    • Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s)
    • Must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds
    • Must be able to stand and walk for extended periods.
    • Must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones
    • Excellent communication and customer relationship skills
    • Regular attendance is mandatory
    • Must possess at least a High School diploma or GED equivalency
    • Three (3) years minimum of data center experience
    • Must possess at least two (2) active industry certifications
    • Must be highly proficient with Microsoft Office (Word, Excel)
    • Must meet Company minimum driving standards
    • License Required No
    • Minimum Education High School

    Benefits

    • Full benefits available after 30 days of employment!
    • Company 401K plan with Employer Contribution Match
    • Company Paid Time Off
    • Company Paid Life Insurance
    • Choice of Medical Coverage including Prescription and Short Term Disability Plans
    • Choice of Dental and Vision Coverage
    • Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage

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