Technician II

Principal Duties And Responsibilities (Essential Functions)

• Provide technical service to vehicles and equipment.
• Perform general and detailed repair of all trucks, engines and components.
• Overhaul gas or diesel engines.
• Read job order, observe and listen to vehicle in operation to determine malfunction and plan work procedures.
• Examine protective guards, loose bolts, and specified safety devices on trucks, and make adjustments as needed.
• Tag all warranty parts and returns to warranty clerk.
• Attend training classes and keep abreast of factory technical bulletins.
• Develop and maintain positive relationships with customers to increase overall customer satisfaction.
• Diagnose and troubleshoot issues.
• Inspect, lubricate, and service diesel engines and equipment.
• Check, fill, and/or change appropriate fluids and filters for all diesel engines.
• Inspect and/or repair support systems, such as electrical, air, and brake systems.
• Ensure all safety devices on diesel engines are in good working order.
• Assist less experienced technicians with repairs, maintenance assignments and adjustments.
• Perform routine housekeeping duties related tools, materials, shop and work areas.
• Maintain accurate records (time, repair orders and parts usage) on computer.

Qualifications & Skills

• Must possess a valid Driver License and clean driving record.
• Ability to work under minimal supervision.
• Must be able to read, write and understand service instructions.
• Good mechanical aptitude of vehicle maintenance and repair.
• Minimum 3-5 years performing repair and maintenance on heavy trucks and diesel engine vehicles, equipment and related components.
• Experience using repair manuals, wiring (electrical) diagrams and schematics necessary to troubleshoot or repair vehicle or component failure.
• Ability to safely drive service vehicles and vehicles in and out of service area, as well as test drive.
• In depth knowledge of truck components and systems.
• Electrical skills required.
• Additional skills may be required to perform additional task(s) specific to work location, department or line of business.