Technician II

Essential Duties And Responsibilities

• Installation, preventive and corrective maintenance of equipment including Microsoft Windows and Linux-based hardware, video surveillance and detection equipment, radar/LIDAR/magnetic detection equipment, network communications equipment, and/or fiber optic/Wi-Fi/radio equipment.
• Complete reports, logs and perform shift-to-shift communications in accordance with established policies, procedures and local practices.
• Respond to corrective maintenance requests or alarms within an acceptable time frame.
• Diagnose and repair hardware, software, and system issues.
• Report on the technical status of the system with accuracy and completeness.
• Restore equipment to operational status as quickly as possible.
• Module or PC Board swap out.
• Isolation of faults in units or components.
• Field test of units or components.
• Maintenance of spare equipment and parts following guidelines set forth to do so.
• Aid with the training of less experienced technicians.

Requirements And Qualifications

• High school diploma or general education degree (GED) strongly preferred.
• Typically requires a minimum of 2 years of related experience.
• Maintain driver’s license in good standing as verified by Transcore.
• Must be comfortable working at heights that could be in excess of 50 ft.
• Experience with electronic toll collection systems, RFID, ANPR, or traffic control devices is highly desirable.
• Advanced troubleshooting and repair skills for both hardware and software.
• Proficiency with networking concepts, including TCP/IP and communication protocols.
• Ability to read and interpret complex schematics and technical documentation.
• Strong communication and organizational skills.

Physical Demands/Work Environment

• Frequent exposure to moving mechanical parts.
• Outside weather conditions.
• Moving traffic.