TECHNICIAN I - VLT - Eldorado Scioto Downs

About the role

Perform all necessary repairs to VLT machines, change machines, signs, and VLT monitoring equipment. Rebuild and repair all VLT parts, tools, and related equipment.

Responsibilities

• Promote and maintain the utmost integrity and the highest caliber customer service to all patrons and employees of Scioto Downs.
• Troubleshoot and repair any VLT machine and related equipment, including all circuit boards, without assistance.
• Responsible for the initial set-up and check-out of new VLT machines, ensuring they are in proper working condition.
• Perform floor repair and preventative maintenance of all VLT machines, including cleaning machines and overhauls.
• Observe all policies and procedures.
• Maintain the integrity of the VLT machine equipment and secure all company assets and property at all times.
• Responsible for the security of keys, radios, tools, and gaming-related licenses and player tracking cards from check-in to check-out.
• Complete all regulatory and company operational logs/forms correctly (e.g., meal books and repair logs).
• Work with Technical Shift Managers, VLT Shift Managers, Representatives, and Supervisors to ensure VLT machines, change machines, and all related equipment are in proper working order and all customer needs are satisfied.
• Complete VLT machine repair slips and related repair logs (e.g., CPU, I/O, and parts sign-out sheets).
• Perform renovations or changes in the VLT Department area.
• Tag repairable parts noting appropriate information.
• Circulate through the assigned area replacing broken or burned-out bulbs, rubbing reels, etc.
• Advise the Technical Manager in developing and teaching advanced electronic repairs.
• Assist patrons by explaining club membership, application forms, benefits, and how the card works at the slot machine.
• Assist other floor personnel when advanced troubleshooting skills are required.
• All other duties as assigned.

Requirements

• Minimum of one year of slot repair experience in a gaming environment and/or 1,000 hours of formal training in electronics or equivalent related work experience.
• Maintenance and electronic background helpful.
• Must be at least 21 years old.
• Must be able to obtain and maintain appropriate licensing.
• Must be able to pass a background investigation.
• High School Diploma or equivalent.

Qualifications

• Advanced knowledge of electronics and computer systems.
• Excellent troubleshooting skills for all related slot equipment, cage equipment, computers, and networks.
• Ability to communicate clearly and effectively both orally and in writing.
• Ability to logically and independently plan, organize, and complete work.
• Ability to set and achieve high standards of performance.
• Ability to make progress on multiple assignments under time constraints; ability to travel to various business locations.
• Excellent analytical, problem-solving, critical thinking, and decision-making skills.
• Ability to conduct analyses and generate reports to reflect findings.
• Ability to express ideas or make recommendations concerning job-related issues.
• Ability to perceive quality of work, read material, and review documents; review instructions and hear inquiries from guests, clients, or staff.
• Ability to lift and carry heavy objects, approximately 60 pounds.
• Ability to stand for extended periods (4 hours) and sit for extended periods (2 hours).
• Ability to reach for specific objects at short distances in the local working area.
• Ability to use tools and equipment, including a drill press and soldering gun; ability to kneel, bend, and stoop.
• Ability to perceive sizes, shapes, temperatures, textures, etc.
• Ability to smell odors or aromas; perceive depth and distances, emergency distress signals; inspect or secure proper use of equipment.
• Ability to withstand high-frequency noises or sounds of varying tones and varying degrees of lighting.

Additional Requirements

• Ability to push and pull up to 50 pounds.
• Ability to lift and carry objects up to 30 pounds.
• Ability to bend, stoop, twist, reach, and kneel repetitively.
• Ascend and descend stairs and maintain equilibrium for an extended period.
• Must be able to work from a standing position and/or walking motion for extended periods.
• Ability to work in a smoking and pet-friendly environment.