Technician I

Employment Type: Full‑Time | Work Style: On‑Site Only | Compensation: $21.00 per hour

About the Role

We’re seeking a hands‑on, tech‑curious, and customer‑focused Technician to join our Convention Services team. This entry‑level position offers the chance to launch a career in IT and telecom networking while working in a fast‑paced, event‑driven environment. You’ll be onsite at events, ensuring clients are connected and supported from setup to teardown, gaining practical experience with network hardware, cable installations, and real‑time problem solving.

Responsibilities

• Set up and support internet and telecom connections for exhibitors.
• Read event floor plans and translate them into network layouts.
• Install, configure, and test copper and fiber optic cabling.
• Troubleshoot wired and wireless connectivity issues.
• Conduct pre‑event site checks and post‑event breakdowns.
• Maintain accurate documentation of installations and testing.
• Provide responsive customer support during live events.
• Ensure safety and compliance standards are met.
• Assist with inventory management and restocking supplies.

Requirements

• A genuine interest in technology and a desire to learn.
• A friendly, service‑minded approach with clear communication skills.
• Strong attention to detail and composure under pressure.
• Flexibility to adapt to changing tasks and priorities.
• A professional, team‑first attitude.
• Willingness to work evenings, weekends, and non‑traditional hours.
• Physical ability to stand for long periods and lift/move equipment.

Preferred Qualifications

• Basic knowledge of networking (IP addresses, routers, etc.).
• Experience with copper or fiber cabling.
• Background in customer service, tech support, or event production.

Benefits

• Competitive pay and growth opportunities.
• Medical, dental, and vision coverage.
• Prescription drug benefits.
• Paid time off.
• Supplemental accident, critical illness, and hospital care.
• Flexible Spending Account (FSA).
• Short‑term and long‑term disability insurance.
• Life insurance and AD&D (basic and voluntary).
• Employee wellness programs.
• Tuition reimbursement.
• Life Assistance Program (LAP).
• 401(k) retirement plan.

Pay

$21.00 per hour.

Schedule

Full‑time, on‑site work with long and irregular hours, including nights, weekends, and holidays. Work may be outdoors or in non‑climate‑controlled environments.