TECHNICIAN, EQUIPMENT DISTRIBUTION-Little Rock, AR

Intelas, a Compass Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drive 98% equipment uptime—so clinicians can focus on care, not equipment issues. We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today’s rapidly evolving healthcare environment.

About the role

As an Equipment Distribution Tech, you will transport patient care equipment and supplies throughout the hospital, ensuring timely and safe delivery to support clinical operations. Your work will directly contribute to maintaining high equipment uptime and regulatory compliance, enabling healthcare providers to focus on patient care.

Responsibilities

• Transports patient care equipment and supplies as directed by dispatcher, lead, or manager.
• Completes distribution calls within allotted time standards.
• Delivers and/or sets up required equipment at various patient care areas throughout the hospital in a safe and efficient manner.
• Reports to the nursing unit and notifies nursing staff or HUC of equipment being delivered and/or picked up; records delivery and/or pickup.
• Notifies dispatcher, lead, or manager by radio or phone of completion of assigned duties and proceeds as instructed.
• If a delay or problem occurs in delivery of equipment, informs dispatcher, lead, or manager and proceeds according to instructions issued.
• Returns equipment promptly to the Equipment Distribution department after pick-up and performs proper cleaning and infection control procedures per hospital policy and manufacturer specifications.
• Performs basic operational check on all equipment made ready for distribution.
• Inspects equipment for current and up-to-date preventive maintenance and delivers any out-of-date items to Clinical Engineering.
• Makes rounds on multiple patient units at least three times per shift daily.
• Knows the process to report broken equipment, generate a work request, and delivers it to the proper area for repair.
• Participates in in-service education sessions and training to increase personal knowledge of specific work-related issues and personal development.
• Responds to customers (hospital staff and physicians) requests in a professional, helpful, and timely manner in person and on the telephone.
• Provides directions and other helpful information to visitors and others while performing distribution duties.
• Follows departmental/hospital policies and procedures, rules, and regulations.
• Performs other duties as assigned that are intrinsic to the successful operation of the account and the company.

Requirements

• High school diploma or GED required.
• Ability to walk, stand, or sit for prolonged periods.

Benefits

• Medical, dental, and vision insurance
• Life insurance and AD&D
• Disability insurance
• Retirement plan
• Flexible time off
• Holiday time off (varies by site/state)
• Associate shopping program
• Health and wellness programs
• Discount marketplace
• Identity theft protection
• Pet insurance
• Commuter benefits
• Employee assistance program
• Flexible spending accounts (FSAs)
• Paid parental leave
• Personal leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or remote roles, click here for paid time off benefits information.