Technician - CCE

Responsibilities

• Performs diagnostics and repairs on equipment and technology as directed by Service Management Mentors
• Mentors Service Technician Trainees and Service Technicians
• Conducts or supports customer clinics
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments

Requirements

• Maintains current knowledge of John Deere and competitive products
• 5+ years of experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty
• Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
• Experience operating tools and equipment for diagnostic purposes
• Experience with basic computer functions; experience using Service ADVISOR™ or other computer based diagnostic repair tools preferred
• Experience working cooperatively in a team environment
• Ability to lift at least 75 lbs. repeatedly
• Ability to communicate effectively verbally and in writing
• Adequate toolset to perform job responsibilities

Qualifications

• High School Diploma, GED, or equivalent experience required; Associates degree preferred
• Valid driver’s license required; CDL (Commercial Driver’s License) preferred

Benefits

Ag-Pro provides a comprehensive range of benefits for all full-time positions that includes medical, dental, vision and a matching 401-K retirement plan along with a variety of other optional benefits.

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Benefits

Ag Pro Companies is a Drug Free Workplace and Equal Opportunity Employer

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