Technician

About the role

Family Entertainment Group (FEG) is a leading provider of family entertainment center and amusement experience services. We partner with top brands and venues to deliver memorable experiences for families and guests of all ages. This position plays a crucial role in ensuring that our facilities run smoothly and provide exceptional service.

Responsibilities

• Troubleshoot, repair, and perform preventive maintenance on arcade games to minimize downtime and maintain like-new condition.
• Collaborate with the Technical Manager or General Manager to develop and execute a preventive maintenance plan.
• Source and manage game parts to minimize expenses and maintain accurate tracking in the web-based system.
• Communicate all arcade operational issues promptly to management.
• Aid guests with game issues in a friendly and timely manner.
• Keep token changers, ticket stations, and instant win merchandise stocked and functioning properly.
• Follow all security procedures for token collection, storage, and company assets.
• Assist with game cleaning, ticket loading, and general arcade upkeep.
• Support other locations with game setups, moves, and operational improvements as needed.
• Maintain compliance with all company policies, regulatory requirements, and safety standards.
• Perform other related duties as assigned by management.

Requirements

• High School diploma and some technical training.
• Minimum one year of technical experience or equivalent training through classwork or previous employment.
• Ability to lift up to 50lbs. and work on your feet for extended periods.
• Strong communication and team leadership skills.

Qualifications

• High School diploma and some technical training.
• Minimum one year of technical experience or equivalent training through classwork or previous employment.
• Ability to lift up to 50lbs. and work on your feet for extended periods.
• Strong communication and team leadership skills.

Skills

• Technical troubleshooting and repair skills.
• Preventive maintenance planning and execution.
• Effective communication and teamwork.

Benefits

• Comprehensive health insurance options.
• Paid time off and holidays.
• Professional development opportunities.

Pay

$20.00 - $22.00 hourly

Schedule

Hours vary based on location and shift needs.