TECHNICIAN

About the role

As a technician, you’re the behind-the-scenes hero who keeps the fun running at full speed. You make sure every game is ready for action, every guest leaves with a smile, and every visit is unforgettable. From troubleshooting and repairing games to communicating with guests and maintaining cleanliness, you play a key role in delivering the ultimate entertainment experience.

Responsibilities

• Troubleshoot, repair, and perform preventive maintenance on arcade games to minimize downtime and maintain like-new condition.
• Collaborate with the Technical Manager or General Manager to develop and execute a preventive maintenance plan.
• Source and manage game parts to minimize expenses and maintain accurate tracking in the web-based system.
• Communicate all arcade operational issues promptly to management.
• Aid guests with game issues in a friendly and timely manner.
• Keep token changers, ticket stations, and instant win merchandise stocked and functioning properly.
• Follow all security procedures for token collection, storage, and company assets.
• Aid with game cleaning, ticket loading, and general arcade upkeep.
• Support other locations with game setups, moves, and operational improvements as needed.
• Maintain compliance with all company policies, regulatory requirements, and safety standards.
• Perform other related duties as assigned by management.

Requirements

• High School diploma and some technical training.
• Minimum one year of technical experience or equivalent training through classwork or previous employment.
• Ability to lift up to 50lbs. and work on your feet for extended periods.
• Strong communication and team leadership skills.

Qualifications

• High School diploma and some technical training.
• Minimum one year of technical experience or equivalent training through classwork or previous employment.
• Ability to lift up to 50lbs. and work on your feet for extended periods.
• Strong communication and team leadership skills.

Skills

• Technical troubleshooting and repair skills.
• Preventive maintenance planning and execution.
• Effective communication and customer service skills.
• Team leadership and collaboration abilities.

Benefits

• Flexible schedule.
• Comprehensive health insurance options.
• Employee discounts on products and services.
• Professional development opportunities.

Pay

$17.00/hr

Schedule

Part-time position available.

Benefits

• Flexible schedule.
• Comprehensive health insurance options.
• Employee discounts on products and services.
• Professional development opportunities.

Family Entertainment Group is an equal opportunity employer.