Technician Apprentice

About the role

DuraServ installs, services, and maintains the commercial dock and door systems that keep warehouses, distribution centers, and industrial facilities running. As a Technician Apprentice, you'll learn on the job from experienced technicians, get hands-on with mechanical and electrical systems, and build the skills that define a career in the trades through the structured ADVANCE training program.

Responsibilities

• Assist with the installation, service, and maintenance of commercial dock and door equipment under the direct guidance of experienced technicians
• Participate in basic mechanical and electrical troubleshooting tasks — rolling doors, sectional doors, levelers, and dock equipment
• Safely use hand tools, power tools, and basic fabrication equipment to support installation and repair tasks
• Study and apply technical manuals, wiring diagrams, and documentation alongside experienced teammates
• Maintain a safe, clean job site and follow all OSHA safety protocols, PPE requirements, and fall protection standards
• Document service activities accurately — work performed, parts used, observations — building habits that define a professional technician
• Develop customer communication skills by assisting in job status updates and explaining service needs clearly and professionally
• Participate in the ADVANCE training program daily, completing required coursework and demonstrating learned skills on the job

Who you are

• Mechanically curious — you take things apart to understand them, and you're not satisfied until you know why something works
• Safety-conscious — you follow protocols without cutting corners, because you understand that safety isn't a suggestion on a job site
• A learner — you absorb feedback, apply it, and come back the next day sharper than before
• Physically capable — comfortable with frequent standing, bending, ladder use, and lifting up to 50 pounds regularly
• Reliable and professional — your conduct on the job site represents DuraServ as much as your technical skill
• A team player — you assist lead technicians, adapt to shifting priorities, and pull your weight without being asked

Education & Experience

• Valid, current state-issued driver's license — you'll be traveling to customer sites daily
• Ability to meet physical demands: frequent standing, bending, ladder use, and lifting up to 50 pounds regularly
• Willingness to participate in DuraServ's ADVANCE training program

Preferred

• High School Diploma or equivalent — trade school certificate or diploma accepted and valued
• Background or exposure to welding, mechanical systems, hydraulics, or electrical work
• No dock and door experience required — we will train the right person from the ground up

What's in it for you

• Competitive hourly pay from day one — you earn while you learn
• Structured advancement through the ADVANCE training program — your career progression is defined, not vague
• Full benefits package: medical, dental, vision, and 401K with company match
• Company-provided life insurance, short-term and long-term disability
• Premium tools, paid training, and manufacturer certifications — we invest in your development
• A team of experienced technicians who take mentorship seriously and take pride in building the next generation of the trade
• Autonomy as you grow — the better you get, the more you own