Technical Writer-Supply Chain (Temporary 6 Months)
Versiti Blood Center of Wisconsin · Grand Rapids Metropolitan Area · 1 mo ago
Temporary
Responsibilities
- Creates and/or edits content for procedures and related technical publications related to work methods.
- Works collaboratively with customers to determine/assess technical specifications, requirements, and timeline for materials to be developed; confers with customer as needed throughout duration of project.
- Gathers accurate and complete data/information for content through direct observation of work processes, interviews with staff involved in the processes, and researching and studying materials including manufacturer’s instructions.
- Organizes and presents materials according to organizational standards for structure, style, format, order, clarity, etc. using professional judgment for overall design and enhancements such as illustrations, charts, pictures, etc.
- Participates in process improvement initiatives for document management, control and processing within division/work area.
- Fulfills organizational document control requirements.
- Aids in achieving department goals and objectives in support of the vision and mission of Versiti.
- Collaborates with department management and subject matter experts.
- Assists with event management system activities, as required.
- Maintains job obligations in a timely and cost-effective manner.
- Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification.
- Understands and performs in accordance with all applicable regulatory and compliance requirements.
- Complies with all standard operating policies and procedures.
Qualifications
- High School Diploma or equivalent required.
- Bachelor's Degree preferred.
- Specialization in technical communication / professional writing preferred.
- 1-3 years experience as a technical writer/documentation specialist or job responsibilities that included creating/revising technical documents preferred.
- Experience using Information Mapping or similar tools/methodology that direct how to organize content for an intended audience required.
- Experience working in a cGMP (pharmaceutical, medical device, or biologic) or a Diagnostic Testing environment preferred.
- Excellent written and verbal communication skills required.
- Proven ability to work with others in an effective manner required.
- Demonstrated technical writing, language, and composition skills; ability to learn, understand, and analyze technical and business processes and translate into clear and concise written format required.
- Document design skills that demonstrate the ability to be creative yet maintain set standards required.
- Proven ability to work both independently as wells as collaboratively required.
- Professional judgment, problem solving and decision making skills required.
- Excellent organizational skills with the ability to handle and prioritize multiple tasks at one time required.
- Ability to adapt to work flow interruptions and sudden changes in routine work habits required.
- Proven track record to meet deadlines required.
- Strong computer skills (such as word processing, Visio, Microsoft Project, Crystal Report and/or Excel, Captivate) required.
- Valid driver’s license for assigned state required.
- Personal Computer (desk top, lap top, tablet) required.
- General office equipment (computer, printer, fax, copy machine) required.
- Microsoft Suite (Word, Excel, PowerPoint, Visio, Microsoft Project, Crystal Report and/or Excel, Captivate) required.
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employees are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.