- Technical Writer _ Sparks

Job Position

Position Responsibilities

Job Requirements

Qualifications

Skills

Benefits

Pay

Schedule

Technical Writer

• Develop, manage, and execute a documentation project from initiation through delivery
• Analyze the request, create a content outline, and documentation strategy
• Create procedures from multiple resources, including but not limited to, documentation provided by the lines of business, process mapping, SME interviews and job shadowing, and other types of material
• Partner with Subject Matter Experts to ensure that procedures accurately reflect corporate policy and the current processes established within each department
• Estimated 85% original writing/15% revisions
• Provide consulting and manage relationships with a variety of internal clients and partners
• Analyze work requests and develop strategic plans to execute requests and resolve/escalate as appropriate
• Maintain on-line repository, posting new/updated procedures as needed
• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
• Create high-quality documentation that meets applicable standards and is appropriate for its intended audience
• Create easy-to-understand business process documents which includes user interface training manuals and tutorials for a variety of applications

Will involve conducting remote live video meetings with various corporate employees.

• Proven experience working in technical writing position
• Ability to deliver high quality documentation paying close attention to detail
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Excellent written skills in English – Writing samples may be required upon request
• Strong working knowledge of Microsoft Office Suite
• Basic Understanding of Government Contracting Policies/Procedures a plus but not required
• BA/BS required with 2 years of business experience, or without BA/BS degree, 5+ years extensive experience in the applicable area