Technical Writer, Marcom Optimization

Summary

We're looking for an experienced Technical Writer to support our cross-functional Optimization team. You will join a team comprised of Data Scientists, Creatives, Developers, and Producers working to scale A/B testing programs to 150+ tests annually while ensuring stakeholders across the insights and clarity they need to drive confident decisions.

Key Qualifications

• 5–7 years of professional technical writing or strategic communications experience, ideally in marketing, analytics, product, or digital environments.
• Demonstrated ability to translate complex technical, statistical, or analytical concepts into clear, audience-appropriate language for diverse stakeholders (executives, marketers, data teams, creatives).
• Strong portfolio or work samples showing clarity, precision, and strategic thinking in written communications (case studies, decks, white papers, newsletters, product briefs, or similar).
• Excellent command of writing fundamentals: grammar, structure, tone, and style consistency across formats.
• Proven ability to work effectively in cross-functional teams—comfortable collaborating with Data Scientists, Designers, Product Managers, and Creative Directors to produce polished, cohesive communications.
• Comfort with iterative feedback and revision processes; ability to balance multiple stakeholder perspectives while maintaining voice and clarity.
• Strong organizational and project management skills—capable of managing multiple content projects across different stages simultaneously without losing quality.
• Attention to detail: proofing, fact-checking, and maintaining consistency in terminology, metrics, and brand voice across all artifacts.
• Ability to work autonomously in a fast-paced environment while communicating progress and blockers proactively.

Beneficial (but Not Required)

• Experience in a marketing analytics, digital marketing optimization, or A/B testing environment.
• Familiarity with experimentation terminology and concepts (statistical significance, sample size, KPIs, test design, multivariate testing, etc.).
• Experience writing for or presenting to C-suite or executive audiences.
• Proficiency with presentation and design tools (Keynote, PowerPoint, Figma, or similar) and ability to collaborate with designers on visual narratives.
• Background in marketing, product marketing, or brand communications at a technology or consumer-focused company.
• Experience with content management systems, marketing automation platforms, or analytics tools (Adobe Analytics, Google Analytics, experimentation platforms, etc.).
• Track record of developing content strategies that have driven engagement, clarity, or adoption across teams.